Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Huge upgrade
on April 22, 2021
Posted by: Bob B.
Incresed speed by 5x previous equipment. Great investment
Written by a customer while visiting netgear.com
Customer Rating
5
Great!
on April 22, 2021
Posted by: Anonymous
I am a twitch streamer so getting a good router/modem is important! I’m super happy with my purchase. Not a single problem with the set up and it runs smooth! Love it!
Written by a customer while visiting netgear.com
Customer Rating
5
Reliable and speedy
on April 22, 2021
Posted by: Anonymous
Got this to replace the modem-router I was renting from Xfinity. It’s been reliable
Written by a customer while visiting netgear.com
Customer Rating
4
Good coverage
on April 22, 2021
Posted by: Aliness
Connection is good across 1100 sq ft apartment. Wish it was connected to the Nighthawk app and not the Genie but it’s not a major deal
Written by a customer while visiting netgear.com
Customer Rating
5
Good Purchase
on April 22, 2021
Posted by: Martin Scheuneman
Being a IT know nothing, I found this unit to be functional and priced well. Easy to follow instructions had me online in minutes. RECOMMEND TO EVERYONE
Written by a customer while visiting netgear.com
Customer Rating
3
Difficult
on April 22, 2021
Posted by: Alex
It was extremely difficult to get this set up. I ended up plugging in my own old equipment instead
Response from netgear.comBy Consumer Affairs, April 23, 2021
Hi Alex,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
No complaints
on April 22, 2021
Posted by: Donnicia
Setup was so easy and my internet speeds have been consistently good since I installed this device. I would recommend to anyone.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to use
on April 22, 2021
Posted by: Jordan P Roque
Easy setup and convenient ways to log in and manage. Works with most internet providers adding to the simplicity. Speed has been just over my internet plan, so no complaints there!
Written by a customer while visiting netgear.com