Customer reviews from sharkninja.com
Ninja - NeverStick Ceramic Pro 10-Piece Cookware Set - Neutral Gray
Average customer rating
4.7
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
131
4 Stars
9
3 Stars
1
2 Stars
2
1 Star
6
90%of customers recommend this product.
(
64 out of
71)
Customer Reviews for Ninja - NeverStick Ceramic Pro 10-Piece Cookware Set - Neutral Gray
Customer Rating
5
on November 23, 2025
Posted by: Nela
My mom loves it. The best pots in the market. Seeing my mom face as she cooks. She looked happy
Written by a customer while visiting sharkninja.com
Customer Rating
5
The best non-stick I have ever used!
on November 26, 2025
Posted by: samanthah10_3179
[This review was collected as part of a promotion.] Perfectly sized set, love all of the size offerings in the package. Absolutely love the non-stick on these pans, heats up quick and offers and even sear.
I’ve cooked everything on these pans and they never fail!
Written by a customer while visiting influenster.com
Customer Rating
2
Would not purchase again
on November 29, 2025
Posted by: CarrieS
from Indiana
I bought these less than a year ago in the color Stone. I was originally impressed but I definitely would not recommend and would not buy again. The non-stick properties are fine but the outside of the pans are flaking and chipping. Which is very disappointing. I only hand wash and have never stacked pans inside each other. The outside rims of the pans are chipping just from using the lids.
The glass lids also seem cheaply constructed. While they are being used they continually make popping and cracking sounds. I keep waiting for them to shatter while being used.
I really wanted to love these but I wish I’d just spent a little more money and purchased a better quality set from another company.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 5, 2025
Hello CarrieS,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the outside of your Ninja Ceramic Cookware Set is starting to flake and chip. We understand how frustrating this must be, and we want to help make things right.
We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re truly sorry to hear that the outside of your Ninja Ceramic Cookware Set is starting to flake and chip. We understand how frustrating this must be, and we want to help make things right.
We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Missed on this.
on December 1, 2025
Posted by: Jward
Gender:Male
@Ninja.....your products are remarkable. We own an blender, 4 vacuums, air fryer that you offer. This product is a huge miss. The coating started to flake less than 4 months of owning them. I gladly pay for your prices but for this set. Never again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 3, 2025
Hello,
Thank you for taking the time to leave a review.
We’re thrilled to have you as part of the SharkNinja family and are so glad to hear you love our products! We’re disappointed to learn that your cookware is peeling, as this is not the quality we strive to deliver. We’d like to help resolve this for you. Please contact our team at 1-800-365-0135, and we’ll be happy to assist you further.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We’re thrilled to have you as part of the SharkNinja family and are so glad to hear you love our products! We’re disappointed to learn that your cookware is peeling, as this is not the quality we strive to deliver. We’d like to help resolve this for you. Please contact our team at 1-800-365-0135, and we’ll be happy to assist you further.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
1
Muy mal
on December 18, 2025
Posted by: Gladysgaona
Gender:Female
Al comprarlo me encantaban pero a los meses se levantó en la parte de adentro horrible . Y se pega la comida.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 22, 2025
Hola Gladys,
Gracias por compartir esto con nosotros. Entendemos lo decepcionante que debe ser que tus utensilios de cocina se peguen y la comida se pegue después de solo unos meses de uso. Nos gustaría mucho poder ayudarte con este problema. Por favor, contáctanos para que podamos revisar tu caso y ayudarte. Puedes encontrar nuestros datos de contacto aquí: https://support.sharkninja.com/contact-us.
Atentamente,
Ninja Kitchen US.
Gracias por compartir esto con nosotros. Entendemos lo decepcionante que debe ser que tus utensilios de cocina se peguen y la comida se pegue después de solo unos meses de uso. Nos gustaría mucho poder ayudarte con este problema. Por favor, contáctanos para que podamos revisar tu caso y ayudarte. Puedes encontrar nuestros datos de contacto aquí: https://support.sharkninja.com/contact-us.
Atentamente,
Ninja Kitchen US.
Written by a customer while visiting sharkninja.com