Customer reviews from sharkninja.com
Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
84
4 Stars
26
3 Stars
11
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
87 out of
103)
Customer Reviews for Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Customer Rating
4
Does not stand up when fully assembled
on December 26, 2024
Posted by: Pixie
from Schenectady NY
Gender:Female
Used for a week. Picks up very well. Easy to move around. Cord is a little short for me to vacuum the whole downstairs without unplugging and replugging. Do not like that it does not stand up while completely assembled. If I have to stop to move something I have to lay it down on the floor. I like the deodorizer
Written by a customer while visiting sharkninja.com
Customer Rating
5
Pet Pro Plus
on January 6, 2025
Posted by: vjanderson
This is the second Pet Pro stick vacuum I have purchased. The ability of this vacuum to pick up dog hair is phenomenal, the best I have ever used.
Written by a customer while visiting sharkninja.com
Customer Rating
3
on February 6, 2025
Posted by: Mike
This product seems way weaker than the device that it was supposed to replace.
I had the HZ2002 and it seems to be more powerful.
I had the HZ2002 and it seems to be more powerful.
Response from sharkninja.comBy SharkNinja, February 28, 2025
Hello,
Thank you for taking the time to leave a review.
Your feedback is invaluable, and we’re grateful for the opportunity to make things better. We will absolutely share your feedback regarding the power of our UltraLight Pet Pro with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Your feedback is invaluable, and we’re grateful for the opportunity to make things better. We will absolutely share your feedback regarding the power of our UltraLight Pet Pro with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Much better than anticipated
on February 25, 2025
Posted by: EmmBee
After exhaustive research, I ended up purchasing the Shark UltraLight Pet Pro Corded Stick Vacuum. This little guy is perfect! PROS: Very easy to assemble, use, & maneuver around the house and over flooring. Love the swivel head!! (Adjustable) Odor Neutralizing puck is a nice touch, as is the lighted head. Cord is more than adequate in length. Suction is fantastic! CONS (using this term lightly bc there really aren't any): Suction IS fantastic, but almost too strong. Works very well on actual carpet and weighty area rugs, but for lighter area rugs, the suction is so intense it will pull the rug up in some instances. If you can work around this, there really are no cons other than the catch basin is a little too small so needs to be emptied after each use, in my case -- no big deal. Overall, great quality with leveled up features. Super happy with this purchase!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
PowerFins! No more hair tangles!
on March 16, 2025
Posted by: John
The PowerFins are great. The fur from my golden retriever doesn't get tangled. Better than my Dyson and my Miele. The suction is good and the vacuum is light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic!
on March 19, 2025
Posted by: CupCake
from Nebraska
Gender:Female
This little vacuum is a killer on dog hair! We have a German Shepherd, Golden retriever, Boston Terrier & Maine Coon, we have a lot of hair! I had vacuumed out carpets with the vacuum (not a Shark brand) then vacuumed with our Shark after doing the kitchen linoleum. I was completely blown away by how much hair & dirt our vacuum had missed! This has been an outstanding investment!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Suction power great
on March 23, 2025
Posted by: NWGAL
from Washington
Gender:Female
Bought this a couple weeks ago. Only complaint is the small dirt catcher. Other than that very satisfied.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent
on April 18, 2025
Posted by: Chichi
Gender:Female
I loved this one because they changed the roller system and removed the wires that the other models have in this model. I work with office and home cleaning and I change them every 8 months, I have about 5 in my garage for spares, but I love the power, and that I can wash the filters
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com