This little vacuum is a killer on dog hair! We have a German Shepherd, Golden retriever, Boston Terrier & Maine Coon, we have a lot of hair! I had vacuumed out carpets with the vacuum (not a Shark brand) then vacuumed with our Shark after doing the kitchen linoleum. I was completely blown away by how much hair & dirt our vacuum had missed! This has been an outstanding investment!
The PowerFins are great. The fur from my golden retriever doesn't get tangled. Better than my Dyson and my Miele. The suction is good and the vacuum is light and easy to use.
I purchased to replace my old Shark Rocket. Worst stick vac ever. The on and off button is difficult to slide, the floor plate pops up while vacuuming, the wheels don't operate like rocket, the fresh scent filter is nauseating and it's top heavy. The only thing I love is the no tangle roller only offered on 2 stick models. I have pets this was key. So disappointed...Returning
Response from sharkninja.comBy SharkNinja, March 18, 2025
Hello,
Thank you for taking the time to leave a review.
We’re deeply unhappy to hear about the trouble this may have caused, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
I was worried that this wouldn't be as powerful as my standard shark vacuum because of its size, but it's actually been better! I've had it for 3 months now and it's easy and convenient to use. Because it's easier to disconnect the base and I don't need to lug around an entire vacuum, I clean my baseboards, fans, and furniture more often. The furniture attachment for pet hair works so much better than the standard one with bristles. It made my couch look new. My one complaint is that the floor base is very light, which can make difficult to steer. And because it is so top heavy, it also cannot stand on its own.
After exhaustive research, I ended up purchasing the Shark UltraLight Pet Pro Corded Stick Vacuum. This little guy is perfect! PROS: Very easy to assemble, use, & maneuver around the house and over flooring. Love the swivel head!! (Adjustable) Odor Neutralizing puck is a nice touch, as is the lighted head. Cord is more than adequate in length. Suction is fantastic! CONS (using this term lightly bc there really aren't any): Suction IS fantastic, but almost too strong. Works very well on actual carpet and weighty area rugs, but for lighter area rugs, the suction is so intense it will pull the rug up in some instances. If you can work around this, there really are no cons other than the catch basin is a little too small so needs to be emptied after each use, in my case -- no big deal. Overall, great quality with leveled up features. Super happy with this purchase!
This product seems way weaker than the device that it was supposed to replace. I had the HZ2002 and it seems to be more powerful.
Response from sharkninja.comBy SharkNinja, February 28, 2025
Hello, Thank you for taking the time to leave a review. Your feedback is invaluable, and we’re grateful for the opportunity to make things better. We will absolutely share your feedback regarding the power of our UltraLight Pet Pro with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127. Kind regards, Shark Clean