Customer reviews from sharkninja.com
Shark - UltraLight PetPro Corded Stick Vacuum - Purple
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
91
4 Stars
26
3 Stars
12
2 Stars
5
1 Star
18
85%of customers recommend this product.
(
90 out of
106)
Customer Reviews for Shark - UltraLight PetPro Corded Stick Vacuum - Purple
Customer Rating
4
Power Button Won't Stay On -EDIT
on May 16, 2025
Posted by: Cindi
from Utah
Gender:Female
EDIT: I had been pushing the ON button completely with my thumb and it wouldn't stay on. My hubby, thru experimenting with the ON button, found that if he pushed the top of the button, the machine would come on but not stay on. If he pushed the bottom of the button, it clicked and stayed on. It's more of a toggle-type button. So yeah, a stupid mistake but one that was not mentioned in any Shark materials that came with the machine or that I researched on Shark's website. That being said, the suction is as expected from Shark - very strong. I am now giving it 4 stars because (1) it doesn't stand upright unless you remove the liftoff and hang it on the bottom of the vac; (2) the dirt cup is quite small and requires frequent emptying; and (3) it's hard to push on thick carpet. I think I will still love it, but I ask Shark to review their instructional materials so operators understand that just pushing the ON button won't keep the vac on. I just received the HZ700 UltraLight Pet Pro PowerFins stick vacuum at 3:30 pm. I got it all assembled and tried turning it on. The power button won't stay on unless I hold it down while using the vacuum. I've read the owner's guide, no help. Tried to get help online but I'm in Utah MDT and Shark is in EDT and they're closed, so no help there. I cannot imagine having to hold the power button down while vacuuming. I will leave another review if I get this resolved, but for now I'm very unsatisfied. This vacuum replaces a Shark Duo that we've had for years and loved. We also have 2 Shark Robot Vacs, so we are a Shark Family. I'll probably have to return it and we are an hour from the city in a rural part of Utah. This is not acceptable.
Written by a customer while visiting sharkninja.com
Customer Rating
4
So light!
on May 14, 2025
Posted by: Leandre
from Junction City, OH
Gender:Female
I love the power and it is so light. One drawback is that it will not stand on its own and I really wish the under appliance wand had been included.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum! Power cleaner!
on May 9, 2025
Posted by: TV25
I received this vacuum as a warranty replacement. Thank you Shark! This is the deepest cleaning vacuum I’ve ever seen. My carpets never looked better!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love shark!
on May 5, 2025
Posted by: Dish
Gender:Female
As always with Shark, great suction and performance! Only complaint is this model is not self-standing and I really miss that feature in a vacuum. Thus, the reason for 4 stars instead of 5 .
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Excellent
on April 18, 2025
Posted by: Chichi
Gender:Female
I loved this one because they changed the roller system and removed the wires that the other models have in this model. I work with office and home cleaning and I change them every 8 months, I have about 5 in my garage for spares, but I love the power, and that I can wash the filters
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Read this before you buy
on April 10, 2025
Posted by: Happy Fert
I've been using this vacuum for almost 2 years. It was designed by someone who doesn't use vacuums. When assembled, it doesn't stand upright; you have to lay it flat on the ground because it falls over due to its poor design. The debris bin capacity is very very very small; this means you have to vacuum the same room 3 times and empty the debris bin every few minutes. Although my vacuum is still going strong and the beater bar doesn't get clogged with hair like my big Shark vacuums did, this vacuum only makes sense for people who live in a nearly sterile RV environment (or very tiny home) without any pets/pet hair, and for people who don't mind laying the vacuum down and picking it back up off the floor every time they need to pause vacuuming. It does switch seamlessly between carpet vs. non-carpet floors.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 22, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the features of you Shark. We'll absolutely share your feedback with the relevant teams for consideration on future
products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the features of you Shark. We'll absolutely share your feedback with the relevant teams for consideration on future
products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Poorly built
on March 25, 2025
Posted by: pmh7
Gender:Female
you have to put canister on bottom hook on stick or the vacuums falls over. What a pain if you need to stop a minute to move a chair or something.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 31, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the placement of the cannister for you Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the placement of the cannister for you Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Suction power great
on March 23, 2025
Posted by: NWGAL
from Washington
Gender:Female
Bought this a couple weeks ago. Only complaint is the small dirt catcher. Other than that very satisfied.
Written by a customer while visiting sharkninja.com