Customer reviews from sharkninja.com
Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
84
4 Stars
26
3 Stars
11
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
87 out of
103)
Customer Reviews for Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Customer Rating
1
Great but motor goes bad quick
on May 26, 2025
Posted by: JJEE
Gender:Male
Worked great but less than a year later the motor went bad. The switch between mode 1 and 2 doesn't do anything and it's extremely loud and hot (you'll need earplugs to use it). It has security screws so you can't take it apart easily to replace the motor.
Response from sharkninja.comBy SharkNinja, May 27, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!
on June 13, 2025
Posted by: Penny
from ny
Gender:Female
Love it, seems stronger then my last one like this.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Better suction than my previous shark
on June 14, 2025
Posted by: Evil J
Works great but I can not use it on my dog bed ,it shuts down
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great at what it does but build quality is lacking
on July 4, 2025
Posted by: tidyhomeowner
from Charlotte, NC
Gender:Female
This stick vac is great for what it does but build quality is lacking. This vacuum is not like its German competition in terms of build quality. Care has to be taken in using it, so you don't break it. Repairs are tedious to impossible per many online videos I've seen for Shark vacuumss. However, it does pick-up a good amount of dust. For flooring in my house, I still use a broom to push debris from the walls and corners to the middle of the floor and then have the vacuum suck it up. Attachments and filters are pricey. I suggest you buy refurbished parts and/or attachments and search A****N for compatible filters that cost a lot less. Suction is good for its size and weight and it is convenient for dusting provided you have the correct attachments. Emptying the dust canister is a bit of a messy affair. I use the hose from my regular full-size vacuum to clean it out. I like that hair does not get easily stuck in the rollers of this stick vacuum. Using this vacuum, It is a lot easier to clean awkward parts of a room that are harder to reach with a heavier, full-size vacuum, which is a problem with all the electronics collecting dust on our desks and tables. For long cleaning sessions this is a better option than a cordless vacuum and a better value.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Terrible design
on July 23, 2025
Posted by: Very Unstable
from Texas
Gender:Female
I was very excited about this vacuum. I currently have a battery powered stick vacuum that has done well but is ready for an upgrade. I did try it and the suction was good on this vacuum but it is to top heavy and would not stand on its own. You would have to rest it on the wall or floor if you needed to walk away or move something. I need something more stable. I had to return it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Corded Stick Vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Corded Stick Vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Unhappy with product.
on July 26, 2025
Posted by: Vin1
I recieved this vacuum, tried it , and it’s overheating. If I could, I wouldn’t leave any star. Don’t waste your money.
Response from sharkninja.comBy SharkNinja, July 28, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Corded Stick Vacuum. We will absolutely share the feedback you’ve provided with the relevant teams for review. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Corded Stick Vacuum. We will absolutely share the feedback you’ve provided with the relevant teams for review. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Suction is great
on July 28, 2025
Posted by: Nanook
from Texas
Gender:Female
I have bought three types of shark vacuums and they have all been excellent!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best sweeper out there
on August 16, 2025
Posted by: maggiet
With 2 dogs I won’t buy anything else!!! Impressed!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com