Customer reviews from sharkninja.com
Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
84
4 Stars
26
3 Stars
11
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
87 out of
103)
Customer Reviews for Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Customer Rating
5
Excellent product
on September 28, 2024
Posted by: GingerB
from Columbus, Ga.
Gender:Female
Excellent product, very easy to handle and lightweight.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Picks up pet hair
on October 28, 2024
Posted by: Keith
from Webster, North Carolina
Gender:Male
Does a great job of picking up dog hair from my two dogs.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect for my needs.
on January 24, 2025
Posted by: Vacuum
from North Carolina
Gender:Female
This vacuum has proven to be exactly what I expected and I have been very pleased.
Written by a customer while visiting sharkninja.com
Customer Rating
5
on February 9, 2025
Posted by: Bea1
from Sterling Heights mi
Gender:Female
Good quality. Was just what I was looking for in a stick vacuum
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fabulous!
on March 9, 2025
Posted by: MRT25
from Tennessee
Gender:Female
Light weight and it picks up my dog’s hair fabulously!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed Shark Customer
on March 13, 2025
Posted by: NatX
from Belleville, Illinois
Gender:Female
I purchased to replace my old Shark Rocket. Worst stick vac ever. The on and off button is difficult to slide, the floor plate pops up while vacuuming, the wheels don't operate like rocket, the fresh scent filter is nauseating and it's top heavy. The only thing I love is the no tangle roller only offered on 2 stick models. I have pets this was key.
So disappointed...Returning
So disappointed...Returning
Response from sharkninja.comBy SharkNinja, March 18, 2025
Hello,
Thank you for taking the time to leave a review.
We’re deeply unhappy to hear about the trouble this may have caused, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We’re deeply unhappy to hear about the trouble this may have caused, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Poorly built
on March 25, 2025
Posted by: pmh7
Gender:Female
you have to put canister on bottom hook on stick or the vacuums falls over. What a pain if you need to stop a minute to move a chair or something.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 31, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the placement of the cannister for you Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the placement of the cannister for you Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark Ninja ultralight Pet Vacuum
on May 25, 2025
Posted by: Kat74
from Texas
Gender:Female
I received my new Shark Ninja 2 weeks ago. Love the flexibility it provides and ease of use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com