Customer reviews from sharkninja.com
Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
84
4 Stars
26
3 Stars
11
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
87 out of
103)
Customer Reviews for Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Customer Rating
4
Great but.. missing 1 thing
on May 27, 2023
Posted by: Traci
from Topeka, Kansas
Gender:Female
Ibhave had this vacuum about 2 months now and it is great this one makes 6 for me and even though I think it has better power and suction over my purple and my burgundy one it is lacking a lite. On the end of the tool!!!! I love that feature and I am lost without it!!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Noisy powerful vacuum
on July 6, 2023
Posted by: SFCJ
from San Francisco
Gender:Female
I expected more from Shark, which is a brand I trust. This vacuum, yes, does clean well — powerful suction. But it gets VERY hot as I use it (and I like to vacuum often) and it gets VERY noisy— it’s like cleaning with an angry relative. The dust cup empties fine, which is a plus.
No, I would not recommend this to a friend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome corded vacuum
on March 10, 2023
Posted by: Alice08
from Arizona
Gender:Male
[This review was collected as part of a promotion.] I had just given up on a cordless vacuum I had before that only lasted for 3-5 minutes and had horrible suction. This corded vacuum is excellent, it is lightweight, has powerful suction, and has a unique feature for storage (clip the hand vac to the base). It is sturdy and has a large cup which is very easy to empty. Exactly what I was looking for to clean dirt and cat fur/litter from carpeted stairs and tile. If you are ok with a corded Vac, this is a great choice. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Must have for pet owners
on March 19, 2023
Posted by: Hank1973
from Austin
Gender:Male
[This review was collected as part of a promotion.] We have 4 dogs and they shed a LOT. We got tired of rolling our rug in the living room so we decided to try this. It works very well for removing pet hairs. It is easy to maneuver and weighs a lot less than a traditional upright vacuum. It goes underneath the sofa fairly easily as well. If we have to carry it upstairs my wife doesn't have to have me do it anymore since this is so light. She can take it all over the house very easily. If you want something that sucks the dirt up and is easy to use, this is it. It would be nice if the dirt container was a little bigger. We have to empty it sometimes before finishing because it gets full, but that's not a deal breaker. It just means it's working well. The cord is long enough that we can reach the entire living room without plugging in to another outlet. It is a little pricey to be so sall, but the functionality makes up for it.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing and a Trusted Brand
on April 2, 2023
Posted by: SuZyQ66
from Wisconsin
Gender:Female
[This review was collected as part of a promotion.] Shark Ultralight PetPro is an amazing vacuum cleaner. Not only does it pick up the dirt and dust but it also picks up pet hair which is necessary when you have two dogs. It also has odor neutralizing technology that reduces any odors such as dog or cooking odors. I love Shark products, this is not for my first shark vacuum, nor will it be my last. They make quality products that last a long time.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not good on thicker carpets
on August 20, 2024
Posted by: jf4531
I bought this about 2 months ago because I liked the fact it doesn't have a brush roller that gets clogged
up with pet hair. It works fine but, while advertised for use on both hard surfaces and and carpets. Works great
on hard surfaces but marginal on carpets. Low pile carpets aren't a problem for it but anything higher it is very difficult.
You have to push hard to move it across the carpet. It does clean it but it's not easy on you. The vacuum has settings
for hard or carpet. If the designers would have simply provided two levels for carpet, this would not be an issue.
In addition, it will not stand on its own. You have to lean it up against something to keep it from falling over.
Design issue again. Bigger wheels would solve this issue. I wouldn't buy this again.
up with pet hair. It works fine but, while advertised for use on both hard surfaces and and carpets. Works great
on hard surfaces but marginal on carpets. Low pile carpets aren't a problem for it but anything higher it is very difficult.
You have to push hard to move it across the carpet. It does clean it but it's not easy on you. The vacuum has settings
for hard or carpet. If the designers would have simply provided two levels for carpet, this would not be an issue.
In addition, it will not stand on its own. You have to lean it up against something to keep it from falling over.
Design issue again. Bigger wheels would solve this issue. I wouldn't buy this again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 17, 2024
Hello,
Thank you for taking the time to leave a review.
Your input is really valuable to us. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Your input is really valuable to us. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Nice!
on March 14, 2023
Posted by: Hairyhouse
from Ohio
Gender:Male
[This review was collected as part of a promotion.] I have had shark vacuums before but never with the fin beater bar. I vacuumed my rug twice with my usual shark vacuum and went over it one more time with this new one and I still got a container full of dirt and hair. While it looked clean, hair was apparently trapped in the carpet fibers. I was shocked. I really like it, very lightweight. I just wish it had a motorized attachment for stairs.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
It's lightweight, and powerful
on March 29, 2023
Posted by: Tony85
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] I am impressed with the Shark UltraLight Pet Pro Corded Stick Vacuum's suction power. My carpet is on the thicker side so I can see, and feel the carpet being cleaned with every pass. The odor neutralizer is a nice touch when you own pets. I've had it for three weeks now, and it is my new favorite thing to use.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com