Customer reviews from sharkninja.com
Shark - UltraLight PetPro Corded Stick Vacuum - Purple
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
91
4 Stars
26
3 Stars
12
2 Stars
5
1 Star
18
85%of customers recommend this product.
(
90 out of
106)
Customer Reviews for Shark - UltraLight PetPro Corded Stick Vacuum - Purple
Customer Rating
1
Wish it would arrive
on June 14, 2024
Posted by: Babs42
from Orlando Fl
Gender:Female
I wish I knew. I ordered may 31 and after 10 days no shipment. They finally “”reshipped”” about 13 days after and it is day 15 with no vacuum.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, June 17, 2024
Hello Barbara,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark UltraLight Pet Pro Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark UltraLight Pet Pro Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Top Heavy
on April 30, 2024
Posted by: Aly29
from New Philadelphia, Ohio
Gender:Female
I really like the ability of the vacuum to be flexible and get in hard to reach spaces more efficiently.
I also like how easy it it turns into a handheld vacuum. If I were to change anything it would be moving the cord.
The motor and cord come out of the top of the vacuum making it top heavy and kind of awkward.
I think moving it would make this machine go from a 4 star to a 5 star product.
I also like how easy it it turns into a handheld vacuum. If I were to change anything it would be moving the cord.
The motor and cord come out of the top of the vacuum making it top heavy and kind of awkward.
I think moving it would make this machine go from a 4 star to a 5 star product.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Almost Perfect
on April 25, 2024
Posted by: Paulette
To stand on its own in the middle of the room would make it a 5 star.
A few suggestions: Use the Rotator Lift Away cord on all of your vacuums! More flexible and
doesn't stand up to trip you! Also keep the hose sizes uniform on all of your vacuums so that
accessories are interchangeable! I own both vacuums and the accessories on the lift away are
far better and more usable to larger than the stick vac pipes.
A few suggestions: Use the Rotator Lift Away cord on all of your vacuums! More flexible and
doesn't stand up to trip you! Also keep the hose sizes uniform on all of your vacuums so that
accessories are interchangeable! I own both vacuums and the accessories on the lift away are
far better and more usable to larger than the stick vac pipes.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Disappointed
on April 20, 2024
Posted by: BookNana
I've had my shark vacuum for several months and am very disappointed. The suction is not adequate and it keeps overheating and turning itself off.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 23, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love my shark products
on April 10, 2024
Posted by: Mgon
from California
Gender:Female
Great for pet hair and hard floors. Wish I would have purchased a long time ago.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
awesome cleaning tool
on April 3, 2024
Posted by: Penny
from New Hamspire
Gender:Female
Very light weight to use. I have had two shoulder replacements and does not hurt when I vacuum now.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Can’t go wrong with this!
on March 17, 2024
Posted by: Lizbeth
I bought this because I was having hip problems with my other heavy cleaner. This is a fantastic vacuum. The suction is great, the canister is easy to empty and the cord is long. Very happy with purchase.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great vacuum!
on March 14, 2024
Posted by: Tasha
We love our Shark PetPro Vacuum! We have 5 large dogs and this vacuum keeps up well.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com