Customer reviews from sharkninja.com
Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Average customer rating
4.1
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
84
4 Stars
26
3 Stars
11
2 Stars
5
1 Star
15
84%of customers recommend this product.
(
87 out of
103)
Customer Reviews for Shark - R-HZ702 Ultralight PetPro Corded Stick Vacuum with PowerFins HairPro Odor Neutralizer Technology - Refurbished Excellent - Purple
Customer Rating
5
Perfect for Maine Coon Hair
on March 9, 2023
Posted by: GypsyJunction88
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] If you've got pets, this vacuum is for you! I've got 2 small dogs and a very furry cat and the cat sheds like no tomorrow. It's hard to find a vacuum that can actually manage to grasp the fur and pull it up. The vacuum does all of the above plus some! It's a very sleek machine and fits easily in small spaces. If you've got a small space, this is the best for you because of the size. It's small and skinny and the actual head rotates perfectly for corners and stairs. It is very easy to empty the compartment too. Just one click and you empty it into the can and then click it back into place. It's not really loud either, which is also good because less scared animals the quieter the vacuum. Its corded, which adds bonus because I don't have to worry about it dying while I'm cleaning the house top to bottom. It also was very easy to clean the brush because the way to fins are, it doesn't get clumped! Perfect for getting the hair of my Maine coon up!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Delivers on Anti-Hair technology!!!
on April 14, 2023
Posted by: FamilyOFive
from Eugene, OR
Gender:Male
[This review was collected as part of a promotion.] No offense, but I have a wife and two teenage daughters that shed hair like crazy. Every time I go to vacuum the roller is chock-full of hair and I have to get scissors to clean it off. I immediately was pulled to this lightweight vacuum with the promise of HairPro technology. I am pleasantly surprised to share that this vacuum delivers on its promise!! All the hair that would entangle the roller is now conveniently collected into the canister. No more flipping the vacuum over to see how bad the roller is and being able to move along to the chore of cleaning - one less annoyance to deal with! In addition, if you're thinking of a cordless vacuum I would reconsider because you'll lose the power that this vacuum provides with 110v plug. This vacuum is a workhorse and may be a bit loud on the pitch but I like to wear headphones and listen to music anyways while vacuuming.
If you're in a situation like mine with hair collecting in your roller, you won't be disappointed with the change to this awesome Shark vacuum. Lastly, I really like the odor control canister in the roller area which leaves a nice lasting smell after vacuuming. Super easy to clean and thin form factor to take up minimal space in any closet. Huge fan of Shark products and love their performance and quality.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Odor neutralizer technology
on March 9, 2023
Posted by: Danny15
from los angeles, ca
Gender:Female
[This review was collected as part of a promotion.] The shark light pet pro odor neutralizing technology vacuum has many great features. 1st off, the odorit's realizer trapsin smells caused by pets and it doesn't activate every time I turn the vacuum back on. This vacuum sucks up hair and other little bits and pieces around the house both on hardwood and carpet and it has a powerful suction force. I couldn't be happier with this vacuum and I love the color and the fact that it's super light weight. I also like that it's courted and I don't have to charge it like my Dyson.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Disappointing
on July 29, 2024
Posted by: Pat$
from Newton, MA
Very disappointed with this Shark model. Although the suction and ability to pick up is
great I have some issues that make it very frustrating to use. The top part, which you should be able to remove to do
Stairs or other smaller areas is almost impossible to detach. I struggle every time and usually give up. And I am using all
My strength to try to separate the piece using the tab which is supposed to release the part. Also the brush accessory they
Include is basically useless. Maybe if you want to vacuum your computer keyboard, other than that not useful at all. Wish I purchased
A different style all together.
great I have some issues that make it very frustrating to use. The top part, which you should be able to remove to do
Stairs or other smaller areas is almost impossible to detach. I struggle every time and usually give up. And I am using all
My strength to try to separate the piece using the tab which is supposed to release the part. Also the brush accessory they
Include is basically useless. Maybe if you want to vacuum your computer keyboard, other than that not useful at all. Wish I purchased
A different style all together.
Response from sharkninja.comBy SharkNinja, September 4, 2024
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not for pets
on August 22, 2024
Posted by: 2labs
Gender:Female
I bought this vacuum so I would have to carry a vacuum upstairs anymore. I have 2 labradors. This vacuum does not work if you have lots of hair to pick up even though it is marketed as petpro. The hair gets twisted around the filter and never gets to the dust cup. This reduces suction immediately after starting to vacuum and you have to empty the vacuum to fix this even though there is nothing in the dust cup. This is the first time I have been sorely disappointed in a shark product.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Shark Clean, September 18, 2024
Hello Lainey,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
1
Nope
on August 29, 2023
Posted by: Taym
from Bucyrus Ohio
Gender:Female
The vacuum is SO loud, it’ll make your ears hurt. The suction is alright but the handheld part of the sweeper gets really hot too. It almost seems like the hotter it gets the louder it gets or vice versa. I don’t see that this vacuum is the one to get, especially for how much it costs.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features
on March 25, 2023
Posted by: Lilbit
Gender:Female
[This review was collected as part of a promotion.] This vaccumm is absolutly amazing!!! You seriously wont find a better machine than this! I love how smooth it is to push! I also love how its not so bulky so it’ll fit into all of the small places! You are missing out if you don’t own one of these!!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Don’t have cut out my long hair from the roller!
on March 28, 2023
Posted by: Reagan
from Jasper, TX
Gender:Female
Just purchased this. I love that I don’t have to cut out my hair from the roller like the last one. The suction isn’t as strong as my last one but it’s ok because I was always having to stop and pull things out when I accidentally got to close.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com