Customer reviews from Ninja Kitchen
Shark - VACMOP Reveal NEW Cordless Hard Floor Cleaner - Blue
Average customer rating
4.5
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
68
4 Stars
20
3 Stars
10
2 Stars
5
1 Star
0
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Shark - VACMOP Reveal NEW Cordless Hard Floor Cleaner - Blue
Posted by: Ruhster63
Gender:Female
Verified Purchase:Yes
They loved it! I bought it for a house warming gift since I have two Shark VacMops and LOVE them. The new house owners love their Shark VacMop Cordless Vacuum Mop (in blue).
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Posted by: Madhuri
from Dallas
Gender:Female
Verified Purchase:Yes
The shark is not charging. It starts charging for 2-3 min and then stops. How can I exchange or return?
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja US, October 12, 2026
Hi Madhuri,
Thank you for taking the time to share your feedback.
We are sorry to hear that your Vac Mop is not charging properly. We understand how frustrating it can be when the unit begins charging for only a few minutes before stopping, preventing you from using the product as intended. Before exploring return or exchange options, we recommend ensuring that the charger is securely connected to both the unit and the power outlet and checking that the charging contacts are clean and free from debris. If the issue persists and the unit consistently stops charging after only a few minutes, this may indicate that the product requires further troubleshooting.
We recommend trying the troubleshooting steps using the link below for "My Vacmop is not charging". Following these steps should resolve the charging concerns. If the troubleshooting is unsuccessful, a webform will be generated; once submitted, our support team will review the information further and assist with the best resolution.
https://support.sharkninja.com/article/Shark-VACMOP-Reveal-Cordless-Floor-Vacuum-and-Spray-Mop-Troubleshooting-Guide?redirect=false
Kind regards,
SharkNinja
Thank you for taking the time to share your feedback.
We are sorry to hear that your Vac Mop is not charging properly. We understand how frustrating it can be when the unit begins charging for only a few minutes before stopping, preventing you from using the product as intended. Before exploring return or exchange options, we recommend ensuring that the charger is securely connected to both the unit and the power outlet and checking that the charging contacts are clean and free from debris. If the issue persists and the unit consistently stops charging after only a few minutes, this may indicate that the product requires further troubleshooting.
We recommend trying the troubleshooting steps using the link below for "My Vacmop is not charging". Following these steps should resolve the charging concerns. If the troubleshooting is unsuccessful, a webform will be generated; once submitted, our support team will review the information further and assist with the best resolution.
https://support.sharkninja.com/article/Shark-VACMOP-Reveal-Cordless-Floor-Vacuum-and-Spray-Mop-Troubleshooting-Guide?redirect=false
Kind regards,
SharkNinja
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
If you have pets and want to save time in your cleaning routine.
on October 3, 2026
Posted by: SamanthaL
This cordless vacmop has become my favorite household device. Easily combines what used to be to separates chores into one, and it’s so easy to clean afterwards, especially with the dock and self clean function. It has made cleaning the house so much more enjoyable and the area rug feature has been so nice. Being able to clean them weekly with three pets has cut down on so many odors and the amount of hair in the household.
Written by a customer while visiting influenster.com
Customer Rating
5
Best invention!
on September 29, 2026
Posted by: Ruhster
from Texas
Gender:Female
I was given the Shark VacMop as a gift from my daughter when we installed new hardwood floors. What a great invention! It's like a Dustbuster on a stick that also wet mops. So I bought a second one for my craft room. I recently bought one for my sister-in-law and she is in LOVE with her Shark VacMop. I think the Shark VacMop has become a family thing for us. This handy unit, with a head light , sucks up the tiniest bits of stuff on the floor and wet mops with the perfect amount of wetness. Five out of five stars Shark!
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Posted by: Shonda E.
from South Amboy, New Jersey
Gender:Female
Verified Purchase:Yes
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
SO much better than the older version.
on August 23, 2026
Posted by: CaraS
Gender:Female
I had the older version for six years and used it just about every day. The battery was wearing down so I got the new version -- WOW -- it is so much more powerful. It looks very similar except the "motor" portion is a little larger. The suction is so much better as well as the illumination. It is as quiet too. Happy customer!!
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5
I love it!
on August 10, 2026
Posted by: Stephsun
I’ve had this mop for 3 years now. I love it! I use the vacuum feature mostly. Sometime I use the mop if the spill is fresh. It won’t work as great on spills that are older and dried up. But either way I love it. I also use this in my travel trailer. It’s perfect for that because I do use the mop feature in my trailer. I can’t wait until it breaks so I can upgrade to the new model!
Written by a customer while visiting Ninja Kitchen
Customer Rating
3
Battery usage woes
on August 4, 2026
Posted by: Rgwil
This isva replacement mop. Bought one about 4 years ago, and battery died. New model only lasts 10 minutes per directions. Old unit lasted around 30 -40 minutes.
Disappointing
Response from Ninja KitchenBy Ninja Kitchen, SharkNinja, August 5, 2026
Hi there,
Thanks for taking time to leave your review.
We're sorry to hear that the runtime of your replacement Shark VacMop has been disappointing compared with your previous unit. We understand how noticeable that difference can feel when you're accustomed to longer cleaning sessions. You are correct, this unit provides up to 10 minutes of continuous vacuuming on a full charge. To help maintain battery performance, we recommend fully charging the unit before first use and after each cleaning session, allowing approximately 4 hours for a complete charge, and storing and charging the unit indoors within the recommended temperature range. Thank you for sharing your feedback, as comments like yours help us understand where we can improve. If you need any assistance, please reach out to our team via the link below.
https://support.sharkninja.com/contact-us
Kind Regards,
Shark Home
Thanks for taking time to leave your review.
We're sorry to hear that the runtime of your replacement Shark VacMop has been disappointing compared with your previous unit. We understand how noticeable that difference can feel when you're accustomed to longer cleaning sessions. You are correct, this unit provides up to 10 minutes of continuous vacuuming on a full charge. To help maintain battery performance, we recommend fully charging the unit before first use and after each cleaning session, allowing approximately 4 hours for a complete charge, and storing and charging the unit indoors within the recommended temperature range. Thank you for sharing your feedback, as comments like yours help us understand where we can improve. If you need any assistance, please reach out to our team via the link below.
https://support.sharkninja.com/contact-us
Kind Regards,
Shark Home
Written by a customer while visiting Ninja Kitchen