Customer reviews from sharkninja.com
Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Average customer rating
4.4
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
186
4 Stars
44
3 Stars
14
2 Stars
7
1 Star
18
87%of customers recommend this product.
(
123 out of
142)
Customer Reviews for Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Customer Rating
5
Great service under warranty with professionalism
on January 12, 2026
Posted by: Pro DLX
Gender:Female
Excellent system and lightweight. Easy to use with extra handles too. 5 year warranty is backed by Shark Ninja.
Written by a customer while visiting sharkninja.com
Customer Rating
1
on January 10, 2026
Posted by: Beckof2
from Louisiana
Gender:Female
Got this two weeks ago absolutely hate it. Would like to see about trading it in and getting another one.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 12, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re truly unhappy to hear that you’re displeased with your Shark. This is certainly not the experience we want for our customers, and we’d like the opportunity to make things right. Please know that your feedback is extremely valuable, and we will share it with the appropriate teams internally.
If there’s anything we can do to make your experience even better or if you’d like to share your thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean NA.
Thank you for taking the time to leave a review.
We’re truly unhappy to hear that you’re displeased with your Shark. This is certainly not the experience we want for our customers, and we’d like the opportunity to make things right. Please know that your feedback is extremely valuable, and we will share it with the appropriate teams internally.
If there’s anything we can do to make your experience even better or if you’d like to share your thoughts, we’d love to hear from you. Please feel free to reach out to our Customer Care team at https://support.sharkninja.com/contact-us.
Kind regards,
Shark Clean NA.
Written by a customer while visiting sharkninja.com
Customer Rating
2
not really for pets
on December 27, 2025
Posted by: ajs1318
says it's marketed for pet owners yet doesn't even survive semi-regular vacuuming of a ~800sqft apartment with one husky. not bad, but not good enough for what I needed
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 27, 2025
Hi there,
Thank you for sharing your experience. Keeping up with the shedding from a husky in an 800 sq. ft. space is definitely a tough challenge, and your feedback highlights an important point about durability for pet-focused products. Your input helps us better understand what matters most to pet owners, and it’s valuable as we work on improving performance for homes like yours.
Kind Regards,
Shark Clean US.
Thank you for sharing your experience. Keeping up with the shedding from a husky in an 800 sq. ft. space is definitely a tough challenge, and your feedback highlights an important point about durability for pet-focused products. Your input helps us better understand what matters most to pet owners, and it’s valuable as we work on improving performance for homes like yours.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Terrible, just terrible
on December 26, 2025
Posted by: crashingout
Gender:Female
Respectfully, this “vacuum” doesn’t even deserve a single star. Let me tell you why. First of all it’s like operating a broken shopping cart, and that just makes me want to die. Also who in their right mind makes a corded stick vacuum?? This vacuum made me hot and bothered within a whopping 10 seconds. Imagine. I’m really not even mad, just disappointed. Actually no I am really mad and will be throwing this vacuum in the trash where it belongs. You guys honestly made me question my existence and for that you should be ashamed of yourself. I really thought Christmas this year would be different, thanks a lot. ✌🏿
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 26, 2025
Hi there,
Thank you for sharing your honest feedback with us. We understand how frustrating this experience has been for you, and we truly appreciate you taking the time to let us know. Your comments are important and will be shared with our team as we work to improve our products and customer experience. If you are experiencing an issue, please contact us at https://support.sharkninja.com/contact-us so we can assist you further.
Kind Regards,
Shark Clean US.
Thank you for sharing your honest feedback with us. We understand how frustrating this experience has been for you, and we truly appreciate you taking the time to let us know. Your comments are important and will be shared with our team as we work to improve our products and customer experience. If you are experiencing an issue, please contact us at https://support.sharkninja.com/contact-us so we can assist you further.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
It has a strong suction, is lightweight and practi
on December 19, 2025
Posted by: samaram63_4626
I really liked the vacuum cleaner. Assembly is simple, no mystery there. The suction is really strong, picking up dust, hair, and heavy dirt effortlessly. It's lightweight, easy to handle, and the design helps reach tricky corners. The cord could be a little longer, but overall it delivers very well on its promises.
Written by a customer while visiting influenster.com
Customer Rating
1
Do not buy!!
on December 17, 2025
Posted by: Kate101
Gender:Female
It overheats and stops working. I clean the filters monthly and do everything im supposed to do. I would buy another brand if vacuum but we paid over 100 for this so I’m going to try and stick it out.
Response from sharkninja.comBy SharkNinja, December 18, 2025
Hi Kate,
We’re so sorry to hear about the overheating issue. We appreciate the effort you’ve put into maintaining the vacuum by cleaning the filters regularly. This isn’t the experience we want for our customers, and we’d like the chance to review your case and assist further. Please contact us at https://support.sharkninja.com/contact-us, and our team will work with you to find the best solution.
Kind Regards,
Shark Clean US.
We’re so sorry to hear about the overheating issue. We appreciate the effort you’ve put into maintaining the vacuum by cleaning the filters regularly. This isn’t the experience we want for our customers, and we’d like the chance to review your case and assist further. Please contact us at https://support.sharkninja.com/contact-us, and our team will work with you to find the best solution.
Kind Regards,
Shark Clean US.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Lightweight and easy to use, durable
on December 12, 2025
Posted by: Dee K
Gender:Female
I love this vacuum, the belt has never broke ! I'm on my second one I'm still kept the old one for my second level, no bags... Good suction I love the way it comes apart super easy for hard to reach places You don't even have to walk away You just put your foot on the base push a button pull and you're good
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Over priced piece of junk
on December 8, 2025
Posted by: Last shark
Just recently received does not stand on its own does not work on area rugs with ultra low pile steering control is terriable just a lousy stick vac with high price. JUNK
Response from sharkninja.comBy SharkNinja, December 10, 2025
Hi there,
Thank you for leaving your feedback on our Shark Rocket Pro.
We understand how frustrating it can be when storing your vacuum, and we’d love to help. For your model, there are two storage options: hooking the handheld vacuum onto the storage hook on the wand or using a wall mount. To best address your concerns regarding suction, please contact our team at 1-855-427-5127, and we’ll be happy to assist you further.
Sincerely,
Shark Clean US
Thank you for leaving your feedback on our Shark Rocket Pro.
We understand how frustrating it can be when storing your vacuum, and we’d love to help. For your model, there are two storage options: hooking the handheld vacuum onto the storage hook on the wand or using a wall mount. To best address your concerns regarding suction, please contact our team at 1-855-427-5127, and we’ll be happy to assist you further.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com