Customer reviews from sharkninja.com
Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Average customer rating
4.4
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
186
4 Stars
44
3 Stars
14
2 Stars
7
1 Star
18
87%of customers recommend this product.
(
123 out of
142)
Customer Reviews for Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Customer Rating
1
on July 4, 2024
Posted by: JenP
from EL Paso Texas
Gender:Female
This has to be the most frustrating vacuum I have ever owned!!!! Everything I vacuum up gets thrown back. Only vacuum I have ever owned that needs to be followed by sweeping!!
Response from sharkninja.comBy Shark Clean, July 5, 2024
Hello Jennifer,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Outstanding vacuum in its class
on June 25, 2024
Posted by: mariaf604
The Shark Vacuum is an absolute game-changer for anyone who values both versatility and efficiency in their cleaning routine. This powerhouse of a vacuum effortlessly tackles any mess on either floors or carpets with ease. It's like having a trusty sidekick for all your housekeeping needs. Say goodbye to the trouble of switching between different cleaning tools - this shark vacuum has got you covered from top to bottom. Don't hesitate any longer. Revolutionize your cleaning experience today with the Shark Vacuum.
Written by a customer while visiting influenster.com
Customer Rating
3
Good enough
on June 10, 2024
Posted by: Bonsai
The canister is much smaller that my last, refurbished Rocket, which performed better than this one on suction.
Response from sharkninja.comBy Shark Clean, June 17, 2024
Hello Bonsai,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great for what it is ..
on June 9, 2024
Posted by: Robert
from Chico, CA 95926
Gender:Male
Purchased about a month ago since my old rocket bit the dust and of course no parts available to fix it. Compared to my old rocket this one works about the same, but I do like the ability to remove dust in without having to drag around the whole hand held part. My cats hair sticks more to this brush roll than it did my original as well. I do find this unit to be slightly lighter than my older unit. If a replacement brush roll motorized floor head were available I would have just fixed my old one as it has done well over the years. The main filters in the new unit are slightly smaller than the ones on my older unit, meaning you'll need to wash or rinse them more often. I still use my old unit as a duster, or general cleaning and the new unit for carpet, vinyl floors and such. Old unit still works great except no motorized floor attachment, so it's great for outside security door cleaning, dusting mainly or for around windows and such. I have a full sized Shark Navigator Pro lift away but now with osteoarthritis, heart issues, and spinal issues the Rocket is so much easier to handle and use for it's lighter weight. But as for pick up or heavy duty vacuuming of the carpet, the Navigator is my go to unit... Love That Vac!! All that's wrong with the old Rocket is the brush roll itself has many missing brushes and the short swivel part with the hose, the hose has completely broken away from motorized part... The older rocket was given to me not knowing it was about to retire itself. But I would still be using it if I could have gotten a new motorized part for the floor. But this new one will have to prove itself yet.... 😎
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Shark Rocket Pro DLX
on June 7, 2024
Posted by: Ray of sunshine.
from Illinois
Gender:Male
I brought this shark vacuum since the old one broke down and can't be repaired. Its the same look on our old Shark HV3840S which serve use for 10 years.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great vacuum
on May 25, 2024
Posted by: Josh
from New York
Gender:Female
Every single thing is great and easy to do! One thing I think would have been nice to include is a wall mount! The machine doesn’t stand up on its w making storage a bit difficult!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Just an OK vacuum
on May 25, 2024
Posted by: Peta27
from New York
Gender:Female
Bought this back in April and thought I’d grow to love it but
honestly it’s bulky, heavy and hard to handle. I always wonder how much user testing they actually did as the design needs improvement.
The suction is just ok and doesn’t do well with pet hair.
honestly it’s bulky, heavy and hard to handle. I always wonder how much user testing they actually did as the design needs improvement.
The suction is just ok and doesn’t do well with pet hair.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 30, 2024
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Rocket® Pro DLX Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark® Rocket® Pro DLX Corded Stick Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love my Shark
on May 1, 2024
Posted by: Lou *
from Youngstown NY
Gender:Female
I am very happy with my shark. It was a slightly different model from the one it replaced, which I had for 10 years. it is very lightweight with a very long cord, which is helpful. The attachments from my last shark as well as the extra bear floor head. I had all fit this one which was great. I am a shark fan!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com