Customer Reviews for Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Customer Rating
5
Great vacuum
on August 21, 2024
Posted by: planeman
this is the second one I have owned. the first one is 8 years old and still works but decided to get another one just in case. The new one has about a four foot shorter cord which is a pain but still love the vacuum.
This has to be the most frustrating vacuum I have ever owned!!!! Everything I vacuum up gets thrown back. Only vacuum I have ever owned that needs to be followed by sweeping!!
Response from sharkninja.comBy Shark Clean, July 5, 2024
Hello Jennifer,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
The Shark Vacuum is an absolute game-changer for anyone who values both versatility and efficiency in their cleaning routine. This powerhouse of a vacuum effortlessly tackles any mess on either floors or carpets with ease. It's like having a trusty sidekick for all your housekeeping needs. Say goodbye to the trouble of switching between different cleaning tools - this shark vacuum has got you covered from top to bottom. Don't hesitate any longer. Revolutionize your cleaning experience today with the Shark Vacuum.
Written by a customer while visiting influenster.com
Customer Rating
3
Good enough
on June 10, 2024
Posted by: Bonsai
The canister is much smaller that my last, refurbished Rocket, which performed better than this one on suction.
Response from sharkninja.comBy Shark Clean, June 17, 2024
Hello Bonsai,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Rocket. We will absolutely share your feedback with the relevant teams for consideration on future products.
Purchased about a month ago since my old rocket bit the dust and of course no parts available to fix it. Compared to my old rocket this one works about the same, but I do like the ability to remove dust in without having to drag around the whole hand held part. My cats hair sticks more to this brush roll than it did my original as well. I do find this unit to be slightly lighter than my older unit. If a replacement brush roll motorized floor head were available I would have just fixed my old one as it has done well over the years. The main filters in the new unit are slightly smaller than the ones on my older unit, meaning you'll need to wash or rinse them more often. I still use my old unit as a duster, or general cleaning and the new unit for carpet, vinyl floors and such. Old unit still works great except no motorized floor attachment, so it's great for outside security door cleaning, dusting mainly or for around windows and such. I have a full sized Shark Navigator Pro lift away but now with osteoarthritis, heart issues, and spinal issues the Rocket is so much easier to handle and use for it's lighter weight. But as for pick up or heavy duty vacuuming of the carpet, the Navigator is my go to unit... Love That Vac!! All that's wrong with the old Rocket is the brush roll itself has many missing brushes and the short swivel part with the hose, the hose has completely broken away from motorized part... The older rocket was given to me not knowing it was about to retire itself. But I would still be using it if I could have gotten a new motorized part for the floor. But this new one will have to prove itself yet.... 😎
I brought this shark vacuum since the old one broke down and can't be repaired. Its the same look on our old Shark HV3840S which serve use for 10 years.
Every single thing is great and easy to do! One thing I think would have been nice to include is a wall mount! The machine doesn’t stand up on its w making storage a bit difficult!