Customer reviews from sharkninja.com
Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Average customer rating
4.4
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
186
4 Stars
44
3 Stars
14
2 Stars
7
1 Star
18
87%of customers recommend this product.
(
123 out of
142)
Customer Reviews for Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Customer Rating
5
Best vacuum
on December 19, 2024
Posted by: Rocket
I have been a shark customer for over 25yrs. I think that they are the best vacuum available and I won't buy anything else. They are so easy to use and are light enough that you use them without hurting your body.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Very Nice Vacuum
on December 19, 2024
Posted by: Soccermom
from New York
I received the new vacuum from Shark. So far so good.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
on December 16, 2024
Posted by: Lisa
So far I am happy with it. I tend to destroy these machines because I do dog rescue and use it every day. The motor burns out after about 2 years. This is with constantly pulling hair out of the brush, emptying it daily, and cleaning the filters every 2 weeks. I like that this machine can be emptied with just the dust container being removed versus having to drag the cord and motor to the trash can.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great
on December 15, 2024
Posted by: Mls57
from Boonville, MO
Gender:Female
The dirt cup needs to be bigger, but I love it and easy storing. Love shark vaccumes.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Awesome lightweight vac
on December 15, 2024
Posted by: RichieRich
Awesome lightweight vac! Works perfectly. Right amount of accessories.
Written by a customer while visiting sharkninja.com
Customer Rating
1
Worthless
on December 4, 2024
Posted by: Shelby
from Joplin mo
Gender:Female
By far the worst vacuum I have ever used. You might as well live alone, have no pets and be the cleanest person on this earth for this vacuum to be effective at its job. I have to clean the filters after every use or it won’t suck properly and when it does suck anything up, it spits it all out as soon as I turn it off. The wand gets clogged constantly hand I have to shove a long stick up it to clean it out. This is a horrible vaccum. Will never but shark brand again. This is my second vacuum from this brand that I have absolutely hated.
Response from sharkninja.comBy SharkNinja, December 18, 2024
Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your Rocket.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your Rocket.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful suction
on November 27, 2024
Posted by: Ala khn
from Ny
Gender:Female
I am very happy with the purchase it’s a powerful vacuum cleaner , I have only one problem that it feels heavy using the other tools other than the brush and tires my hands
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Wanted to love it...
on November 22, 2024
Posted by: Audrey
I bought the Rocket Pro Dlx to replace the Rocket (Model HV 301) I had been using for over 8 years. I was so excited for my New Rocket stick vacuum. I loved the new design and larger capacity of the dust cup, the step release for the wand and the light on the vacuum head. The cord on the Pro Dlx is a couple of feet shorter than the Rocket I was replacing, but I could deal with that since this model was so much nicer. I've now had my new vacuum for 15 months and it is already falling apart. The front wheels on the head/nozzle are broken and one of them is stuck. While the vacuum itself is still fully functional, I'm extremely disappointed that the wheels have already broken, especially since my previous Shark Rocket had served me well for so many years. I cannot recommend this product and I will not be buying another.
Response from sharkninja.comBy SharkNinja, December 13, 2024
Hello,
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be with your Rocket Pro DLX. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We understand how frustrating this situation must be with your Rocket Pro DLX. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com