Customer Reviews for Shark - Rocket Pro DLX Corded Stick Vacuum - Fuschia
Customer Rating
5
Powerful suction
on November 27, 2024
Posted by: Ala khn
from Ny
Gender:Female
I am very happy with the purchase it’s a powerful vacuum cleaner , I have only one problem that it feels heavy using the other tools other than the brush and tires my hands
I bought the Rocket Pro Dlx to replace the Rocket (Model HV 301) I had been using for over 8 years. I was so excited for my New Rocket stick vacuum. I loved the new design and larger capacity of the dust cup, the step release for the wand and the light on the vacuum head. The cord on the Pro Dlx is a couple of feet shorter than the Rocket I was replacing, but I could deal with that since this model was so much nicer. I've now had my new vacuum for 15 months and it is already falling apart. The front wheels on the head/nozzle are broken and one of them is stuck. While the vacuum itself is still fully functional, I'm extremely disappointed that the wheels have already broken, especially since my previous Shark Rocket had served me well for so many years. I cannot recommend this product and I will not be buying another.
Response from sharkninja.comBy SharkNinja, December 13, 2024
Hello, Thank you for taking the time to leave a review. We understand how frustrating this situation must be with your Rocket Pro DLX. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean
I've had this a few months and it's our favorite. So much so that our older regular shark vac is collecting dust. I use this everyday. 1. To get cat hair off my desk chair. And sofa 2. On my hardwood Kids love using this over the regular vacuum even though I don't want them to.
I had an older model of the shark rocket that lasted about 6 years and was working great until it all of a sudden completely died. It was such a great vacuum that I decided to get the newer model as a replacement. This one is even better! I love that the dust bin completely comes off so it's so much easier to empty it in the trash and clean it. The suction is awesome and the design makes it easy to get under the bed which is convenient.