Geat Vaccum.. The engineering design for the wires at the top near the head need to be corrected . Old one and new one are the same. do you ever review warranty claims?
Bought for my adult son, who has a long-hair and shed-prone Pomeranian dog. He LOVES this vacuum, even going so far as to call using it "fun." A perfect gift.
I like that it's not as heavy in my hand to use as my Dyson was. It cleans wells. The lights are an added feature which I appreciate. I wish it came with a wall hanger.
I returned it without even opening the box. My son bought me a Bissell for Christmas. My best friend has the Shark and she loves it. In fact she bought two. One for each level of her house.
So far it’s working good for me. Picks up well and I like the most is it’s so light. Have tennis elbow that’s why I need a light vacuum. I’m a big fan of Shark.
Don't waste your money. I have 1 dog and pet hair gets clogged in the vacuum head. It will not pick up out door debris such as grass or leaves. Works okay on throw rugs. But horrible on area rugs that have medium shag, it embeds stuff in the carpet. I'll nver buy another shark again.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 27, 2025
Hello,
Thank you for taking the time to leave a review.
We're truly sad to learn that you’re having trouble with your vacuum; this certainly isn't the experience we want our customers to have. Kindly reach out to our team by phone at 1-855-427-5127, we'd be more than happy to look into this for you. Kind regards,