Customer reviews from resideo.com
Honeywell Home - Heating and Cooling Dial Thermostat
Average customer rating
2.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
2
4 Stars
1
3 Stars
1
2 Stars
3
1 Star
4
44%of customers recommend this product.
(
4 out of
9)
Customer Reviews for Honeywell Home - Heating and Cooling Dial Thermostat
Customer Rating
2
Cooling does not work, heating is fine.
on June 5, 2025
Posted by: Unfortunate
from Charleston, WV
This is the second one that I have bought in the past 4 months. Neither one works for the cooling. It works fine for heat, but it does not respond when I set it for air conditioning.
Response from resideo.comBy Joey, Customer care, June 10, 2025
Hi, your experience is important to us and we'd like the opportunity to understand more about your comment. Our team is ready to help! Visit the Support Center link at the top of the page for ways to get in touch.
Written by a customer while visiting resideo.com
Customer Rating
1
Bad thermostat
on May 16, 2025
Posted by: Old reliable not reliable
from Arvada, Colorado
2.5 months and not working. Will turn on blower but not the furnace.
No, I would not recommend this to a friend.
Response from resideo.comBy Joey, Customer care, May 20, 2025
Hi, we're sorry to hear you experienced this with your unit. Please feel free to get in touch with us for support at 800-633-3991.
Written by a customer while visiting resideo.com
Customer Rating
1
Misleading and Over-Engineered Product
on December 29, 2024
Posted by: cold toes
from Canada
I thought I was buying a simple, non-digital thermostat, but nowhere does it mention that this thermostat is digital. The box also doesn't say anything about needing a battery or letting a super capacitor charge up before the thermostat will work. It also doesn't mention the operating voltages. My furnace operates at 12 volts, but this thermostat requires 24 volts. They managed to make something as simple as a two-wire switch as complicated as possible. Good job over-engineering the simplest thing. Oh, and it's not even the same color as what is displayed on the box. I thought I was buying the classic thermostat from 30 years ago, but this product is not what I expected
I would recommend this to a friend!
Response from resideo.comBy Joey, Customer care, December 30, 2024
Hi, we're sorry to hear this model didn't work out for your application, we appreciate the feedback and will utilize your comments as we update our products.
Written by a customer while visiting resideo.com
Customer Rating
1
doesn't work
on August 16, 2023
Posted by: johhhhhn m
from pittsburgh, pa.
Gender:Male
Doesn't work at all. The manual doesn't show battery replacement info. or insertion direction. and no info on basic contact closure output. Why did I receive it with a 3.3V battery that indicates 2.8V, unloaded, aka removed from product?
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
5
Simply Great
on December 29, 2022
Posted by: Thermodude
from Texas
Frequency of use:Daily
This “old school” thermostat is 10x better than all the digital programmable thermostats. My digital thermostat was causing a short cycle and costing me money. Got rid of all the fancy stuff and went to an old school Honeywell round Thermostat. No problems and electric bill has dropped!
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
5
Very Easy to Use!
on February 4, 2022
Posted by: SB21
from Santa Barbara, CA
Frequency of use:Daily
Gender:Female
This thermostat is perfect for my parent to use. Straight forward! No confusing buttons to push.
I would recommend this to a friend!
Written by a customer while visiting resideo.com
Customer Rating
1
CT87K
on October 19, 2021
Posted by: Iolar
from Milford, MA
Gender:Male
Bought this thermostat to replace an old one with mercury. DOES NOT WORK!
Don't waste your time or money. I wish there was a rating lower than poor!
Don't waste your time or money. I wish there was a rating lower than poor!
No, I would not recommend this to a friend.
Written by a customer while visiting resideo.com
Customer Rating
4
Really needs a temperature swing setting
on April 22, 2021
Posted by: JDOklahoma
from Owasso, Oklahoma
Gender:Male
I like the simple, classic design of this thermostat and the fact that it no longer contains mercury. As mentioned in other reviews this thermostat could really use a temperature swing setting. Once it hits the set point, it cycles the system off immediately. I have not had a chance to test this in the summertime, but for winter, it seems to cycle the furnace on and off about every 10 minutes.
Granted, thermostat mounting location can have a lot of impact on this, but ours is located in an area where the previous programmable model (with digital swing adjustment) worked fine.
I would recommend this to a friend!
Written by a customer while visiting resideo.com