Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.7 out of 5
4.7
(295 Reviews)
Open Ratings Snapshot
Rating breakdown 295 reviews
5 Stars
232
4 Stars
43
3 Stars
10
2 Stars
2
1 Star
8
100%of customers recommend this product. 
(
2 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
3 out of 5
3
Cools quickly but not at all quiet
on July 4, 2020
Posted by: Jwwuk
[This review was collected as part of a promotion.] I purchased this to cool a large room and while I’m happy with the cooling capabilities, the unit is quite loud compared to what I was expecting from other reviews and it gives off a very annoying, high pitched squeaking sound that seems to come from the styrofoam in the unit rubbing together.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 16, 2020
Hello, Jwwuk!

We really appreciate your review for the air conditioner and sorry to hear of the high pitch noise coming from the appliance. The high pitch noise that you are hearing from the unit, is the high efficiency compressor and a normal sound that can be heard while the unit is cooling. If you need further assistance, please feel free to contact us via chat at Frigidaire.com or by phone at 877-435-3287. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Awesome Purchase
on July 3, 2020
Posted by: Dee764
[This review was collected as part of a promotion.] I bought my AC to replace an old one and I'm delighted on my new purchase! Very comfortable and quieter than my last one!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Good unit
on July 3, 2020
Posted by: Justme00
[This review was collected as part of a promotion.] The unit cools well. I appreciate all the possible settings. The only issue I have is that it is loud.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Efficient Job
on July 2, 2020
Posted by: whydo you need this
[This review was collected as part of a promotion.] This AC is doing a great job cooling my upstairs area
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Easy to Operate
on July 1, 2020
Posted by: JJJohn71
[This review was collected as part of a promotion.] A lot of easy to use features for a very fair price.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Easy access
on July 1, 2020
Posted by: Pcllal
[This review was collected as part of a promotion.] We bought our air conditioner about a month ago and are
very happy with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great buy
on June 30, 2020
Posted by: Ezzymama
[This review was collected as part of a promotion.] I bought this a month ago, and I don't regret buying it. Great performance so far
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Top notch quality
on June 30, 2020
Posted by: DMGIII
[This review was collected as part of a promotion.] Works as advertised! Keeps you cool on hot days , I would recommend this brand to anyone!
Written by a customer while visiting frigidaire.com
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