Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
5
Great Customer Service
on July 20, 2020
Posted by: Matt is Happy
[This review was collected as part of a promotion.] Based on an issue we had with one of the two Frigidaire 1200 btu air conditioners being resolved quickly. We bought two more this year. We have four of the same model being used in the house. Besides customer service, ease of use, energy efficiency and remote control went into our decision.
[This review was collected as part of a promotion.] I bought this 6 weeks ago an it’s still broken Frigidaire parts department said software front control board not available brand new no parts really absurd
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 4, 2020
Hello, Brightman I’m not pleased to learn about your issues with your new AC. Please know we make every effort to manufacture quality products. I reviewed your file and see where you were sent a letter with instructions on how to have this matter resolved. Please reach back out to us if you need further assistance. Bianca
[This review was collected as part of a promotion.] Im currently using this unit to cool an open space consisting of my living room, kitchen, and a long walkway. The area is cooler by a substantial margin and i dont understand how i was doing it before
[This review was collected as part of a promotion.] I had a 600 btu window unit for the past 4 years and it never really cooled my living room during the summer. I figured we needed a higher btu window unit and decided to give this one a try. Im so glad I did because not only does it cool the living room, it cools the whole downstairs. It actually gets too cold sometimes. It works so good and it's the best window unit air conditioner I ever had.