Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.7
(295 Reviews)
Rating breakdown 295 reviews
5 Stars
232
4 Stars
43
3 Stars
10
2 Stars
2
1 Star
8
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
3
new
on August 3, 2020
Posted by: dactyl
[This review was collected as part of a promotion.] I just installed this unit the other day it replaces an 8000 btu unit. that died after 12 yrs. This unit seems to do the job. It's fan is loud even in the low setting and the unit does sweat a lot. Too complicated. the biggest problem for us the directional louvres as the do not angle enough to create a flow for us.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 18, 2020
Hi, dactyl!
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for your concerns with fan noise and sweating. Sweating on the appliance is normal due to the air conditioner blowing cool air into a room that has warmer air that is humid. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are glad to know that the air conditioner is working well, except for your concerns with fan noise and sweating. Sweating on the appliance is normal due to the air conditioner blowing cool air into a room that has warmer air that is humid. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
4
Keeps me cool
on August 2, 2020
Posted by: Cuchita
[This review was collected as part of a promotion.] I bought a few weeks ago and am very happy with it but it sweats a lot at night. Any suggestions other than that no problems
Written by a customer while visiting frigidaire.com
Customer Rating
5
Blows cold air hard
on August 1, 2020
Posted by: 3113 Mike
[This review was collected as part of a promotion.] This unit blows me out of the room... exactly what I was looking for!! Cools a couple rooms close by (with fans). Absolutely great and easy to install!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great feathers
on August 1, 2020
Posted by: eaglespirit
[This review was collected as part of a promotion.] I brought it last month before the two heat waves in Boston works great.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great price
on August 1, 2020
Posted by: Kagar
[This review was collected as part of a promotion.] This worked great at first but now after a month it kicks off without the room being at temp.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 18, 2020
Hi, Kagar!
Thanks for providing your feedback. We would love to learn more about your concerns so we can better assist. When you have a moment, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for providing your feedback. We would love to learn more about your concerns so we can better assist. When you have a moment, feel free to reach out to us via chat at Frigidaire.com or via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Solution
on July 30, 2020
Posted by: robert6196
[This review was collected as part of a promotion.] Needed to cool a large Living/ Dining Room area so selected the largest 115VAC unit I could get. Easy install and the unit is cooling beautifully even during two successive heatwaves. Very happy with this air conditioner.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great features and cools quickly
on July 28, 2020
Posted by: dee13
[This review was collected as part of a promotion.] this is quiet, efficient, and worth the money. It quickly cools my upstairs sun room
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but a little noisy
on July 28, 2020
Posted by: Beeshka
[This review was collected as part of a promotion.] I've had this unit for a month and it works well but it is a bit noisier than the one it replaced. It also traps water in the outer portion and is noisy outside too.
Written by a customer while visiting frigidaire.com