Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.7 out of 5
4.7
(295 Reviews)
Open Ratings Snapshot
Rating breakdown 295 reviews
5 Stars
232
4 Stars
43
3 Stars
10
2 Stars
2
1 Star
8
100%of customers recommend this product. 
(
2 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
5 out of 5
5
Great air conditioner
on September 2, 2020
Posted by: CashLenn
[This review was collected as part of a promotion.] I bought this ac a month ago during a heat wave. It was shipped quickly. It arrived promptly and in great condition. This unit is extremely powerful and in a smaller size so it's easy for just one person to put in the window. It's got great features.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Great AC
on September 1, 2020
Posted by: Beach house AC
[This review was collected as part of a promotion.] Great AC unit. Bought this for my vacation home and it cools my 21x25 living room
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Easy to install and use
on September 1, 2020
Posted by: LuthY
[This review was collected as part of a promotion.] I brought this a month ago, and it was just very easy to install!
My room gets cold very very quickly, which is why I love it!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
ok
on August 31, 2020
Posted by: dactyll
[This review was collected as part of a promotion.] I bought about a month ago. Used about 3 days. It did an ok job.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cool in more than one way!
on August 29, 2020
Posted by: Janet0
[This review was collected as part of a promotion.] Works quickly to cool a large area. Our 1st floor area is just over 900 sq feet and this AC cools with no problem!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
NOT HAPPY
on August 27, 2020
Posted by: Ang401
[This review was collected as part of a promotion.] Poor cooling. Fan has no push. Cools immediate area & thats it. Doesnt leave room with a/c.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, October 2, 2020
Hello, Ang401. I am sorry to hear the air conditioner is not living up to expectations, and this is definitely not what we want for you. This air conditioner is rated to cool a room up to 550 sq. ft. If this area has high traffic, a lot of windows, or items that produce heat (computers, appliances, etc.) then the air conditioner may struggle. A few quick tips to ensure optimal performance is to adjust the louvers to help air circulation as well as altering the settings and fan speed. If you continue to notice the room is not cool, don’t hesitate to join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Cools quickly
on August 26, 2020
Posted by: mrsbonitacarrington
[This review was collected as part of a promotion.] Purchased about a month ago and still happy I did. Cools room very quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Great features
on August 26, 2020
Posted by: chetan
[This review was collected as part of a promotion.] I bought this about a month ago. It cools my big master bedroom quickly. Great features like auto temp
Written by a customer while visiting frigidaire.com
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