I was not happy. The colors came out of their slots. Package arrived with broken paint.
No, I would not recommend this to a friend.
Response from crayola.comBy Colorful Care Team, February 10, 2023
Oh, no! This doesn't sound like the colorful experience we intended! I am sorry to learn the watercolors did not stay in place during shipping and arrived damaged. If you could please contact us at 1-800-CRAYOLA, we'd like to further assist you. Hope to get you back to painting soon! -Beth, Colorful Care Team
Written by a customer while visiting crayola.com
Customer Rating
1
Not my favorite anymore.
on January 24, 2024
Posted by: Helen P.
from Texas
Gender:Female
What happened Crayola? When I first found this set I was surprised by the quality. The green size 5 brush was an actual brush and the paint had really good pigment. Now the brush is a crappy red plastic brush that is put into all of your kits that never does its job and the paint doesn't have the pigment it used to. I was in love with this set and it was hard to find. Now it's crap. My daughter was in love with it too.
No, I would not recommend this to a friend.
Response from crayola.comBy crayola, crayola, January 26, 2024
Your disappointment is not something we take lightly. We want to understand your concerns better and work towards restoring the quality you initially loved. So our team can learn more about how we can improve on our Watercolor Set, please contact us at 1-800-CRAYOLA. Looking forward to speaking with you soon. -Taylor, Colorful Care Team