Customer reviews from americantourister.com
American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
416
4 Stars
69
3 Stars
18
2 Stars
4
1 Star
14
93%of customers recommend this product.
(
385 out of
415)
Customer Reviews for American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Posted by: Dude
Verified Purchase:Yes
Good, solid construction. Traveled well. Value for the money.
Written by a customer while visiting americantourister.com
Customer Rating
4
Well constructed Ok Features
on May 18, 2022
Posted by: Pdid
from So FL
Constructed well. Only issue I have no inside front rear or side pockets. Didn’t notice until I got it home. Otherwise I like American Tourister products.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
1
Used once and it ripped on top
on May 19, 2022
Posted by: G-Ohio
from Ohio
We like the suitcase but we used it once and it ripped on the top.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Great Quality!
on May 20, 2022
Posted by: dsh000
I bought this for long travels and the size is perfect! The quality is amazing & I love the pockets!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
3
Middle of the road for reasonable price
on May 21, 2022
Posted by: Travelguy
When upright, wants to roll in a very particular orientation. Top doesnt quite support heavy bookbag well, so it tends to tip over more easily than I'd expect. Button to retract handle sticks out too far (should be recessed) which results in constantly/ accidentally pushing in the handle when transitioning positions (on / off escalators, motorized walk ways, etc). Wish the inner zipper section zippered the opposite way, or had 2 zippers - the orientation is awkward causing things to fall out when packing / unpacking.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Seems Sturdy
on May 21, 2022
Posted by: RSM535
from Yukon, OK
I just purchased this and registered it, but will be using next weekend on a two night trip. Build quality seems excellent and it's plenty roomy for 3 or 4 changes of clothes with an extra pair of shoes. If you pack well, I don't see why you couldn't get a week or so in this thing. Excellent value!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Last minute shopper
from Lewisville, TX
Verified Purchase:Yes
Roomier than the one I was replacing. Lovely color. Has the compartments I like to use. I was very happy with this on my first use, except that it seemed like one side was always slightly hanging behind the other as I moved along. It didn't really "drag" but that's the only word I can think of to describe it. It wasn't bad enough to be a problem - just meant I had to pay attention.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
First trip
on May 28, 2022
Posted by: JB22
A brand I know but haven't had much personal experience with myself. Maiden voyage to Europe went very well. Great capacity, especially for so light a bag. Came through two flights, a train, and two buses with great wheels and nary a scratch. So far, so good.
No, I would not recommend this to a friend.
Written by a customer while visiting americantourister.com