Customer reviews from americantourister.com
American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
416
4 Stars
69
3 Stars
18
2 Stars
4
1 Star
14
93%of customers recommend this product.
(
385 out of
415)
Customer Reviews for American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Posted by: Sam G
from Sarasota, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lots of space and sturdy! Only in size range carry on for few companies. Great side for weekend trips to the theme park for me!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
3
Poor quality handle
on December 23, 2025
Posted by: Joshy
[This review was collected as part of a promotion.] Love this brand but this particular luggage disappointed me. Handles looks and feels poor quality.
Response from americantourister.comBy American Tourister Care Team, December 24, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Customer Rating
5
Great for travel!
on December 27, 2025
Posted by: Gussy
[This review was collected as part of a promotion.] Love this! It’s so smooth and easy to move around!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Owen on the Go
from Baton Rouge
Verified Purchase:Yes
[This review was collected as part of a promotion.] Glides easy and it holds a lot of clothes for a long weekend stay! I love it!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Wonderful!
on December 29, 2025
Posted by: Italy
Finally, a product that lives up to its advertised claims! I found the suitcase to be roomy, light, and durable. One slight issue - movement of the case from airport flooring to carpeting can be a little awkward if not prepared to apply more pressure. Thank you for making such a great product!
Written by a customer while visiting americantourister.com
Customer Rating
5
Great!!
on December 30, 2025
Posted by: LBORICUA
[This review was collected as part of a promotion.] I just purchased the suitcase a few weeks ago and it has made maneuvering and streamlining through TSA, onboarding and un boarding my flights.
I will take another one please and promote the product to friends and family…..
Written by a customer while visiting americantourister.com
Posted by: Penny 2
from Louisville
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight yet sturdy suitcase. I like the spinner wheels.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Anonymous
from New jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality merchandise and a good investment if you travel much.
Written by a customer while visiting americantourister.com