Customer reviews from americantourister.com
American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
416
4 Stars
69
3 Stars
18
2 Stars
4
1 Star
14
93%of customers recommend this product.Â
(
385 out of
415)
Customer Reviews for American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Customer Rating
5
Great Carry On đź‘Ť
on July 27, 2025
Posted by:Â Madre5589
from Minnesota
[This review was collected as part of a promotion.] Perfect carry-on bag with exceptional spinning wheels that can roll like a rollerboard also, a strong telescoping handle that doesn’t feel like it’s going to come apart, and a spacious central compartment that holds everything you need. It paid for itself with my first trip by avoiding checked baggage fees - so it’s a great deal too. Downsides: no place to put your identification on exterior of bag, only one real handle for carrying bag and that’s on top of bag with no handles on side or bottom, and only 2 color options (black and a nice blue).
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by:Â ARTravelerB
from New England
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this size and the 360 wheels! Plenty of room. Definitely too large to carry on the small express jets... you'll need to gate check. Hopefully this holds up! Teal color is beautiful: classy enough for business travel but bright enough to stand out in the luggage carousel.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by:Â Rich O
from Beverly, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The handle on my carry-on (another brand) broke while I was on a business trip. I went to the store to by a new one for my trip home. I bought this American Tourister. I am very happy with its first trip! Light weight and easy to maneuver. And it was inexpensive (compared to my previous one!
Thank you!
Thank you!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Good size
on August 3, 2025
Posted by:Â Gdsz
[This review was collected as part of a promotion.] Great little suitcase. It filled our needs perfectly. Now we can use it for short trips when we don't need a big suitcase.
Written by a customer while visiting americantourister.com
Posted by:Â Ethan Ireland
from Sacramento, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently replaced an old piece of luggage of approximately the same size with the American Tourister Phenom LTE. I bought this originally because it's a soft-side with all the same features of my old luggage (i.e. zippered pockets in all the same places). However, I've found that the Phenom is about 15% larger -- and that's before I deploy the expansion zipper! I'm 6'4" and 230lbs, so I really appreciate having a piece of luggage that has additional space after I pack in a week's worth of clothes. The Phenom's wheels roll much more smoothly than the old bag, and the selectable-length extension handle is also a nice feature. I travel a lot for work, and I am confident I will have many years' worth of good traveling with this bag.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by:Â Trishala
from San Francisco
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the color & the size. Zippers seem strong & well made. Hard to tell which zipper is the large opening vs the expanding zipper. Falls over if you have heavy things like a laptop in outer pocket.
No, I would not recommend this to a friend.
Written by a customer while visiting americantourister.com
Posted by:Â Pedro
from Washington State
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to navigate around airports. Not too bulky but holds quite a bit.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by:Â Ametza
from Capo Beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great luggage. Lots of space. Has held up well after several flights
I would recommend this to a friend!
Written by a customer while visiting americantourister.com