Customer reviews from americantourister.com
American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
416
4 Stars
69
3 Stars
18
2 Stars
4
1 Star
14
93%of customers recommend this product.
(
385 out of
415)
Customer Reviews for American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Customer Rating
5
Roomy with lots of pockets
on June 28, 2025
Posted by: Allieschnoz2
It's roomy with plenty of pockets. It rolls with ease & doesnt force me to tug it. Love the color.
Written by a customer while visiting americantourister.com
Customer Rating
5
Love it
on June 30, 2025
Posted by: BORICUA
I love it! Just what I need to take on train and on a flight. Roomy and great
Written by a customer while visiting americantourister.com
Posted by: L. Lown
from Asheville, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] After a trip from Asheville to ATL then onto Minneapolis, I received my fairly new large suitcase with the main top strap (handle) pulled out. No longer functional. My new (purchase) suitcase handled a return trip home secured!! Yay.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: GlitterQueen
from Wilmington, DE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the color and the ease of use. cant wait to travel with it.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: JF P
Verified Purchase:Yes
[This review was collected as part of a promotion.] Large and light at the same time, ideal for international travel. The handle and wheel system is rugged.
Written by a customer while visiting americantourister.com
Posted by: Anonymous
from Sammamish WA
Verified Purchase:Yes
We bought two of these models and just went on our first trip. One of the pieces kept spinning and mad it hard to push and control for my wife. I had to push both luggages through the airports.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, July 9, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Posted by: Anonymous
from Naples, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice quality bag. Wheels roll smoothly. Handle felt sturdy and had several extension lengths.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Perfect Size
on July 8, 2025
Posted by: Lll6
Perfect size and bright color to recognize amongst all the black suit cases
Written by a customer while visiting americantourister.com