Customer reviews from americantourister.com
American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
416
4 Stars
69
3 Stars
18
2 Stars
4
1 Star
14
93%of customers recommend this product.
(
385 out of
415)
Customer Reviews for American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Customer Rating
4
Here's to Spinner Wheels!
on April 1, 2025
Posted by: Kong57
from Virginia
We purchased this item to replace a 24 or 26 inch older suitcase that we had used for our trip out of state. The old one was falling apart. So we made this purchase due to need for sufficient room to bring our items home and the spinner wheels.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
4
on April 1, 2025
Posted by: Lizzybella I
from Pittsburgh, PA
So far so good! Plz bring back the outer pocket-really loved it-thanks for listening
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Jae.
Verified Purchase:Yes
Haven’t got to use yet but they spammed asking for a review. Keep that in mind before you register.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, April 18, 2025
"Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
"
"
Written by a customer while visiting americantourister.com
Posted by: CDiane
Verified Purchase:Yes
[This review was collected as part of a promotion.] American Tourister has always been a favorite of mine. This little suitcase didn't disappoint. It holds a lot of stuff. It's well made and easy to maneuver around. It's a great little suitcase/carryon.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Jasminep
from Portland Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent suitcase for your money. It’s well made, and the zippers feel quality.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Teri
Verified Purchase:Yes
[This review was collected as part of a promotion.] The luggage seems incredibly durable. It also had a great and reasonable price point. I’m excited about the color. It was also easy to register the luggage to access the warranty.
Written by a customer while visiting americantourister.com
Posted by: SouthernGirl
from Pensacola, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight and roomy. Wheels spin easily. The inner elastic straps keep everything in place.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
THE perfect suitcase
on April 26, 2025
Posted by: Dittohead69
from Guaynabo PR
[This review was collected as part of a promotion.] This is the third of these 20" carry-on spinners that I own. This is a perfect suitcase. I bought it even though I don't need it, because I saw it and wanted another. It is THAT good. I even have their 28" spinner, which is a perfect suitcase, too. You cannot go wrong with this product.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com