Customer reviews from americantourister.com
American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
416
4 Stars
69
3 Stars
18
2 Stars
4
1 Star
14
93%of customers recommend this product.
(
385 out of
415)
Customer Reviews for American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Posted by: Del H
from UT
Verified Purchase:Yes
Already taken it on its first trip. Really packed and worked well.
Written by a customer while visiting americantourister.com
Customer Rating
5
on April 19, 2024
Posted by: E-beth
from Ohio
Just purchased. Using next week. Can write a review then. 😀
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Carry On
on April 26, 2024
Posted by: TC!!
from Missouri
Quality carry on bag. Perfect size. Great color!!
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Susan in Texas
from Texas
Verified Purchase:Yes
Perfect little suitcase for a weekend trip! Rollie wheels make it easy to maneuver. Love the outside pockets.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Nice piece of luggage! I would highly recommend.
on April 29, 2024
Posted by: HB LB
Verified Purchase:Yes
The luggage is a very attractive blue color. It seems to be constructed well (I have not traveled with it yet). It is the compliant size for any airline requirements (that I travel with). The wheels seem sturdy, zippers are heavy duty, and seams are fastened well. Being an American Tourister, I do not believe a traveler can go wrong with this luggage. Thank you.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
3
on May 4, 2024
Posted by: Khphoto
Not as smooth rolling as previous models I have owned. I still like the 4 wheel upright rolling capability. Makes navigating tight spaces easier.
Response from americantourister.comBy American Tourister Care Team, May 6, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting americantourister.com
Posted by: CG84
from Florida
Verified Purchase:Yes
The zipper broke off without any clothing or items.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, May 10, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Posted by: Sjamthe
from San Jose
Verified Purchase:Yes
The zipper slider came off in 1st travel just in 7 months.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, May 24, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com