Customer reviews from americantourister.com
American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Average customer rating
4.7
(521 Reviews)
Rating breakdown 521 reviews
5 Stars
416
4 Stars
69
3 Stars
18
2 Stars
4
1 Star
14
93%of customers recommend this product.
(
385 out of
415)
Customer Reviews for American Tourister - Refurbished Excellent - PHENOM SOFTSIDE CARRY ON SPINNER SUITCASE - Black
Customer Rating
5
Great carry on
on December 21, 2023
Posted by: Great carry on!
from Los Angeles
I bought it for a business trip. It worked great & the wheels are appreciated especially when you're walking bavk and forth at large airports.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Jason K
from Los Angeles
Verified Purchase:Yes
Super lightweight and very roomy. It’s a good suitcase for price point definitely
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
5
Affordable, great quality, functional carry on
on December 30, 2023
Posted by: AwesomeDogs
Glad to see a non-hard carry on (less breakable if has to be checked). And affordable with good quality, which tends to be hard to find
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Lawlawlaw
from Seattle, WA
Verified Purchase:Yes
So far so good with this as a carryon. Taken it on 2 domestic and 1 international trip with no issues. The blue color is great. Bright and distinct without being silly. Simple case with just one inside lid pocket and two exterior pockets. It is mostly a big empty box you can cram quite a lot in. It is on the larger side for a carryon. The little pocket at the top outside is perfectly sized and positioned for holding my passport wallet and a few small necessities. The surface fabric, wheels, and bumpers still look new after quite a lot of bus, train and walking around on 3 trips. Retracting handle still operates smoothly. Has good padded grab handles on the side and top, too. Really hopeful this case will last me for quite a few more years.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Customer Rating
2
Zipper broke after minimal use
on January 11, 2024
Posted by: Hana I
from Santa Cruz, CA
I'm bummed that the zipper broke after minimal use
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, January 11, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Customer Rating
5
It's a very nice and sturdy piece of luggage
on January 27, 2024
Posted by: GK 32
from Detroit
I traveled with my new luggage stole my son in the summer of 2023. It held up very well
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: A Touch of Mystery
from Las Vegas, NV
Verified Purchase:Yes
This bag is very deceiving. Holds a lot more than I though and the double wheels make it very sturdy.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com
Posted by: Yama
from Carson, CA
Verified Purchase:Yes
Very sturdy. And the fact that it's very lite and can easily roll.
I would recommend this to a friend!
Written by a customer while visiting americantourister.com