Customer reviews from https://www.asus.com
ASUS - S16 S5606CA-SB92 Laptop, Ultra 9-285H, 32GB, 1TB SSD, 16.0" (2880x1800), Intel Arc, Win 11 Home - Mist Blue
Average customer rating
4.3
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
8
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
0
80%of customers recommend this product.
(
4 out of
5)
Customer Reviews for ASUS - S16 S5606CA-SB92 Laptop, Ultra 9-285H, 32GB, 1TB SSD, 16.0" (2880x1800), Intel Arc, Win 11 Home - Mist Blue
Customer Rating
4
Great overall performance— numeric keypad not std
on July 20, 2026
Posted by: Stretch
Frequency of use:Daily
Verified Purchase:Yes
Great overall performance— numeric keypad not standard
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Mike
Verified Purchase:Yes
This machine is exactly what I needed. With a docking station I'm able to use it like a desktop. Very cool.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Tochi
Verified Purchase:Yes
Great laptop but after like A week it had randomly started freezing and having audio problems but this is a rare occurrence I know because I know somebody else with one and they love it
Response from https://www.asus.comBy CLM, July 17, 2026
Dear Tochi,
Thank you for your comment.
We do understand your concern if you are experiencing random system freeze and audio problem with the laptop. If this problems occur while accessing web applications, ensure the laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance, and audio quality. To maintain optimum system stability and performance, ensure Windows, drivers and BIOS are up to date. Updates for the laptop are posted at the Product Support webpage: https://www.asus.com/us/laptops/for-home/vivobook/asus-vivobook-s-16-oled-s5606/helpdesk_download?model2Name=S5606CA. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your concern if you are experiencing random system freeze and audio problem with the laptop. If this problems occur while accessing web applications, ensure the laptop has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance, and audio quality. To maintain optimum system stability and performance, ensure Windows, drivers and BIOS are up to date. Updates for the laptop are posted at the Product Support webpage: https://www.asus.com/us/laptops/for-home/vivobook/asus-vivobook-s-16-oled-s5606/helpdesk_download?model2Name=S5606CA. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Danno
Frequency of use:Daily
Verified Purchase:Yes
I have always been a dedicated HP Laptop Fan!!! When I was looking for a new laptop I seen an Asus Vivobook, pretty slate blue inside and out, I had to experiment outside of the HP realm! Low and behold I get a smile every time I hit the ON Button, Fast, Thin, Battery longevity, everything about my Vivobook is AWSOME!!! I don't know how else to express the feeling of dependability and Confidence I have every time i press the power button! Way to Go Asus!!!
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Wade-O
Frequency of use:Daily
Verified Purchase:Yes
So far, so good. Overall size and feel is nice. Seem to work as intended. Biggest fault is the keyboard. The lighting sucks. The lettering on the keys cannot be seen unless their is direct light. The feel of the keys is okay. Seen is awesome.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Mike Ryan
Frequency of use:Daily
Verified Purchase:Yes
My ASUS Viviobook S 16 is overall very good. The build quality is professional and pleasing to hold and use with a solid feel which i appreciate.
The system runs cool, so far, even under light loading which speaks to the engineering effort on heat dissipation.
I have an HP Omnibook 7 and the performance of the ASUS Vivobook is more than equivalent.
I was disappointed to discover that the ASUS Vivobook S 16 does not have a touchscreen display. I expected at this price point to have a touchscreen display.
The main reason I cannot rate this as 5 stars is the display. It is very beatiful and rich in color BUT it will randomly go to a washed out lighter color and back to normal. I have tried serveral suggested fixes to the settings and it has imoroved, it still randomly happens. I do not have this problem with the HP Omnibook product.
Written by a customer while visiting https://www.asus.com
Posted by: Freeman1027
Verified Purchase:Yes
Slow updating taking all day ,my MSI blew through updates
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, May 8, 2026
Dear Freeman1027,
Thank you for your comment.
We do understand your disappointment with the laptop and the inconvenience thismay have caused if you are experiencing slow update. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless of what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptops will do several system reboots, black screens temporarily or restart during the update process. Once the initial setup and WINDOWS Update installation are completed and drivers are updated, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
Additionally, while accessing web applications, ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the laptop and the inconvenience thismay have caused if you are experiencing slow update. This issue is temporary during the initial WINDOWS setup and before installing cumulative WINDOWS Update, regardless of what brand name of computer this may be. This may take a longer time depending on the network traffic from the update server and the stability of your high-speed internet service. Also, laptops will do several system reboots, black screens temporarily or restart during the update process. Once the initial setup and WINDOWS Update installation are completed and drivers are updated, system speed or performance will be optimized. Keeping Windows updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
Additionally, while accessing web applications, ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: JR58
Frequency of use:Daily
Verified Purchase:Yes
Nice computer except when you allow Windows 11 to control your so-called backlight keyboard. Luckily I was able to find how to change Windows to allow the backlight keyboard to actually change colors as it was designed.
Written by a customer while visiting https://www.asus.com