Customer reviews from otterbox.com
OtterBox - Galaxy S25 Ultra Premium Glass Screen Protector - Clear
Average customer rating
3.6
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
27
4 Stars
6
3 Stars
10
2 Stars
6
1 Star
9
59%of customers recommend this product.
(
19 out of
32)
Customer Reviews for OtterBox - Galaxy S25 Ultra Premium Glass Screen Protector - Clear
Posted by: Thomas
Verified Purchase:Yes
This did not last a month. Cracked while cover was on phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, March 7, 2025
Hello Thomas! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Mrvn_martian
Verified Purchase:Yes
Is good but the otter box case pushes the edge up causing a bubble at side and bottom
Response from otterbox.comBy Customer Service, June 19, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Paul from Texas
Verified Purchase:Yes
My only problem with this item is how it affected my fingerprint reader. I wish I wasn't giving it a one star but, people need to know that if you apply this to your phone your fingerprint reader will fail.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 1, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
Glass is fine and easy enoughbto install, however the device used to perform install line glass up to low and the otterbox case pushes on it causing the screen to come off and bubble on the bottom
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 20, 2025
Thank you for your feedback. We have taken your feedback to the company for future consideration.
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
Couldnt get rid of the bubbles around the edges after putting the phone in the case also purchased at the same time. Ended up removing although it appears it was barely adhered anyways. Bought another one from the store where I purchased the phone that is intact with no bubbles. It appeared to be on perfectly prior to applying my Otter Bix case.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 27, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Written by a customer while visiting otterbox.com
Posted by: MsBratKat
Verified Purchase:Yes
It doesn't adhere as well as I had hoped. I have to remove the air bubbles daily from one spot.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 9, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Installation is straightforward. However, there's an area that still isn't pressed correctly. It looks slightly lifted. It didn't do that until 2 weeks later. I have tried everything I can think of. I also feel this is way overpriced.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, September 2, 2025
Hello Dee Dee! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Rodney
Verified Purchase:Yes
I had to dispose of the the product away. It did not work.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 10, 2025
We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com