Unfortunately I returned this case due to its terrible design for the iPhone 16. Within a week I have a crack in my screen protector where the cutout is in the case completely exposing the iPhone edge.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, April 14, 2025
Hello, Megan! We are so sorry to hear this case was not to your liking. If you have any questions regarding your return, please reach out and we would be happy to assist you with that! Also, please reach out if we can assist with any questions on different case series such as the Lumen Series with Camera Control or the Symmetry Series with Camera Control!
I could have sworn this was a translucent case, but it isn't. So, not exactly the design I was looking for, but the case seems to be sturdy, so it's doing its most important job.
I love the symmetry case, I have had many however I am very disappointed in my colour choice this time. I have had the light pink case for about a month and it looks terribly dirty! The edges stain easily and it already looks old and worn.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 10, 2025
We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Love it. My second Otterbox. Not clear if I needed a separate protector for camera lenses - you probably don't, they are recessed in the Otterbox - but I bought one anyway from a separate vendor.