Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
310
4 Stars
43
3 Stars
12
2 Stars
3
1 Star
6
96%of customers recommend this product.
(
150 out of
156)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
Great Samsung Tav
on November 21, 2025
Posted by: RJD032
[This review was collected as part of a promotion.] User friendly setup & universal remote with great picture display & surprisingly very good sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My living room changed forever
on November 27, 2025
Posted by: Amaraneni
[This review was collected as part of a promotion.] Moving up to an 85-inch screen was the best decision I've made for my home setup. The sheer size of this TV is overwhelming in the best way possible—it dominates the wall and makes movie night feel like a trip to the cinema
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Washed Out Facial Features
on March 5, 2026
Posted by: Jim H
[This review was collected as part of a promotion.] Faces are completely washed regardless is setting and the AI setting does not resolve anything
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2026
Jim H,
We appreciate your feedback on the picture quality of Samsung’s QN80F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s QN80F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV Picture and Sound with AI Features
on March 5, 2026
Posted by: Paco70
from Palm Harbor, FLORIDA
[This review was collected as part of a promotion.] Amazing tv screen resolution. Very vivid colors and blacks. I love the new AI features and TV with screen saver wallpaper and Widgets showing local weather and news. I love this new Samsung TV !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV of 2025
on March 26, 2025
Posted by: 208Kristofer
from Idaho Falls
[This review was collected as part of a promotion.] This TV is so good looking and fast!!! I've had other smart TVs but this one is so smooth and responsive. I personally game a lot and this TV has a great refresh rate and great picture quality. I can see everything so clearly I feel like I have an advantage! The AI features are really helpful, they help me set up the pitcure and sound quality so I don't feel like I have to spend hours tweaking minor details to get what I'm looking for. The unboxing experience aswell feels so much smother and safer. They include perforations on the box to help make removing the TV seamless and easy, no longer a two man job.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, March 27, 2025
Hi 208Kristofer - Thank you for your review! We’re thrilled to hear Motion Xcelerator 144Hz is delivering seamless motion clarity for all your fast-action gameplay. With dynamic refresh technology and support for VRR up to 4K@144Hz, your QN80F ensures every scene stays sharp and smooth. We appreciate you choosing Samsung.
Need help with settings or functions? Samsung Support is here for you at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. You can also find helpful resources on our website, including:
• LiveChat with an agent
• Manuals, software, & warranty info
• Product registration for faster support and exclusive offers
~ Samsung Specialist
Need help with settings or functions? Samsung Support is here for you at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. You can also find helpful resources on our website, including:
• LiveChat with an agent
• Manuals, software, & warranty info
• Product registration for faster support and exclusive offers
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
This QN80F is Phenom.
on March 28, 2025
Posted by: xlockitdownx0
from West Jordan
[This review was collected as part of a promotion.] Unboxing was super easy i chose to mount my QN80F since i have a 4yr old toddler and prefer to have my tv suspended in the air. In the box u get: a Center Stand with 2 Legs that slide into body as well as power cord which installs to far left of TV, and a Black Solar Powered Remote. as well as a quick set up guide which was super easy to follow.
Set Up was Extremely Easy as it allows you to set up by scanning a QR code with your phone then following all the on phone screen instructions which consist of Login Info to your Samsung Account, then HULU, Netflix, Youtube, etc..
i have provided all peripherals that are available on the far right of the TV which consist of 4 HDMI Ports, 1 Ethernet Port, 1 Coax Port, 1 Digital Output, 1 AUX Port and 2 USB A Ports. (see pic for exact placement on unit.
The Colors on this TV are vibrant and very easy to adjust if you prefer a more life like tone down however i am using the Color Boost Pro feature which pairs well with my gamiing console i like my colors to Be Vibrant.
Ai Voice Feature blew me away as the controller included has 4 quick launch buttons which consist of Youtube, Netflix, Amazon Video, and Samsung TV Plus. after a very quick setup of your choice of Bixby or Alexa for your Ai Voice Assistant simply holding the voice button and speaking normally Ai quickly does what you ask for example : Open Hulu and Run (shows name here) . and it will do that without having to navigate to it.
We Love This TV and cant wait to read your love of yours.
PROS : Multiple Ports for every connection a gamer dreams of, Color Boost Pro, 144Hz Display, 4K at 120Hz, HDMI eARC, Dolby Atmos, Neo QLED Mini LEDs Display, Slim Design, Media Remote included with no worries for battery replacement or charging with cords
CONS: NONE
PROS : Multiple Ports for every connection a gamer dreams of, Color Boost Pro, 144Hz Display, 4K at 120Hz, HDMI eARC, Dolby Atmos, Neo QLED Mini LEDs Display, Slim Design, Media Remote included with no worries for battery replacement or charging with cords
CONS: NONE
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
A nice visual experience
on March 28, 2025
Posted by: CJAltman
from Findlay
[This review was collected as part of a promotion.] Setting up this TV could not have been easier. Scan an on-screen QC code, then a few prompts on my phone, and the next thing I knew it was ready to go.
To be honest, I’m not sure how I feel about the phone set up method. Although very easy, I am a hands-on person and like to know what is being shared. It was easy and one nice result is, I now have a remote for the Samsung TV on my phone.
The remote – a self-charging remote that takes NO batteries…that is AWESOME! It also has a USB-C charge port.
The remote is much smaller than the remote from my previous remote (different manufacturer). If I had any complaint, and this is a small one, on my old remote I could create short cuts for all my streaming apps. If that is possibility with this remote, I have not found it yet. So that limits my shortcut buttons on this remote. Still, that is a very minor complaint.
The sound is very good for built in speakers, though I have not used built in speakers for years and will not use these. That is just a preference though, I like a surround sound system.
To be honest, I’m not sure how I feel about the phone set up method. Although very easy, I am a hands-on person and like to know what is being shared. It was easy and one nice result is, I now have a remote for the Samsung TV on my phone.
The remote – a self-charging remote that takes NO batteries…that is AWESOME! It also has a USB-C charge port.
The remote is much smaller than the remote from my previous remote (different manufacturer). If I had any complaint, and this is a small one, on my old remote I could create short cuts for all my streaming apps. If that is possibility with this remote, I have not found it yet. So that limits my shortcut buttons on this remote. Still, that is a very minor complaint.
The sound is very good for built in speakers, though I have not used built in speakers for years and will not use these. That is just a preference though, I like a surround sound system.
Picture quality is great. Nice contrast and good detail. It is much brighter than what I am used to, and I no longer have the glare from my room lights. I was always moving to try and counter the glare previously.
Fortunately, the manufacturer’s wall mount placement is the same as my old TV. Unfortunately, the mount itself needed a little modification (though, the mount issue has nothing to do with this TV). Just an fyi to check a mount before purchasing a new TV.
Overall, I am very impressed with this Samsung TV.
Overall, I am very impressed with this Samsung TV.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
This product has great features.
on March 31, 2025
Posted by: Prettieblaque
[This review was collected as part of a promotion.] Its a great product with many great features. It's big the right size as if you were at the movie's. I love the picture features and everything comes with it.
Value
5
Written by a customer while visiting Samsung US