Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
392
4 Stars
59
3 Stars
15
2 Stars
7
1 Star
6
96%of customers recommend this product.
(
210 out of
219)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
3
Disappointed....
on May 20, 2026
Posted by: MidTex06
[This review was collected as part of a promotion.] I really wanted this TV (QN80F) to work out, but I simply could never get it adjusted to look as good as my 12 year old Samsung (UN60JU7100). In the store the picture looked fantastic, but of course, they put content on there that is designed to wow you. I did not like the AI settings at all. Colors were not as vivid as expected and detail was lacking. I will to accept it might be me, but I returned the Samsung and the TCL I replaced it with meets all my expectations.
Response from Samsung USBy Samsung Specialist, May 20, 2026
MidTex06,
We're sorry to hear that your experience with the QN80FD TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
We're sorry to hear that your experience with the QN80FD TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun)or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
A lot of bang for the buck!
on May 20, 2026
Posted by: Pals6
from New York
[This review was collected as part of a promotion.] I’ve had the TV for several months with an optical connection for incredible sound performance and quality of the picture is superb.
If you can find a rare 4K channel picture is a bit sharper.
Sending all connections through TV then to the Receiver was the answer to allow the Samsung control all aspects of viewing and enhanced sound quality.
Sending all connections through TV then to the Receiver was the answer to allow the Samsung control all aspects of viewing and enhanced sound quality.
A worthwhile investment at a reasonable price.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great contrast and brightness
on May 20, 2026
Posted by: DMCDMC
[This review was collected as part of a promotion.] So much easier to read text on screen for two seniors and loving the size. Integrated well with our Samsung soundbar too.
Written by a customer while visiting Samsung US
Customer Rating
2
Questionable (I'm not 100% convinced good buy)
on May 20, 2026
Posted by: Sporto
[This review was collected as part of a promotion.] I do not care with the interaction with the Xfinity receiver whatsoever! Very slow start up when turning on TV!
Response from Samsung USBy Samsung Specialist, May 20, 2026
Thank you for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
it's not better picture than the one I bought dire
on May 20, 2026
Posted by: Lew K
[This review was collected as part of a promotion.] I'm not getting the quality picture that I expected for the money.
Written by a customer while visiting Samsung US
Customer Rating
2
A big step up from my old tv, but could be better.
on May 20, 2026
Posted by: Nate
[This review was collected as part of a promotion.] The 55" that I bought is certainly much better than the 12 year old basic Hisense that I had, but it still really struggles with crowded active scenes like high school dances or clubs, where so much get blurry. I put on movie production mode and that helped for sure, but still not great, and move production mode is darker and not as appealing in other situations. Happy with the purchase, given the big sales price, and improvement from my old junker, but were I buying again I'd get a higher end, more current OLED or Micro RGB. And in hindsight, were I to still go Neo Qled, I would have gone higher end and more current than this one, maybe the 2025 90F or 2026 H.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, May 20, 2026
We appreciate your review. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
ONLY BRAND FOR ME!
on May 20, 2026
Posted by: SCPET
from Rockford, IL
[This review was collected as part of a promotion.] This is my second Samsung TV and I'm amazed how each one I purchase gets even better do to the technology Samsung incorporates into each advancement they make.
The picture quality is outrageously beautiful, easy set up and outstanding performance. It's the only brand that I'll ever buy...it makes you feel like you're in the movies!
Steve
The picture quality is outrageously beautiful, easy set up and outstanding performance. It's the only brand that I'll ever buy...it makes you feel like you're in the movies!
Steve
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
65" to 75"
on May 20, 2026
Posted by: gvamd
[This review was collected as part of a promotion.] Beautifully bright picture almost overpoweringly vibrant but not quite, with excellent resolution great contrast and a quick refresh rate. A nice step up from my 65" Samsung that I moved from the den to the living room.
Written by a customer while visiting Samsung US