Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
310
4 Stars
43
3 Stars
12
2 Stars
3
1 Star
6
96%of customers recommend this product.
(
150 out of
156)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
Great experience
on March 31, 2025
Posted by: Samusung0403
[This review was collected as part of a promotion.] QUALITY OUTSTANDING FOR PRICE SOUND AND PICTURE DESIGN ARE GREAT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture, easy to navigate!
on August 19, 2025
Posted by: Bob5789
[This review was collected as part of a promotion.] This TV is amazing! Our family enjoys it very much!
The colors, the volume, the size are amazing! I did a lot of research & overall the value and quality of Samsung was always at the top tier!
The tv & AI are so much faster than even 5 years ago.
We love it!
The colors, the volume, the size are amazing! I did a lot of research & overall the value and quality of Samsung was always at the top tier!
The tv & AI are so much faster than even 5 years ago.
We love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has sharp picture quality
on November 28, 2025
Posted by: RajuBR
[This review was collected as part of a promotion.] The picture quality is nice. The colors are accurate. The h d r content is looking awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Save your money, do not buy
on March 15, 2026
Posted by: Disappointed
from Phoenix az
Save your money, this tv is extremely disappointing for the money spent. A tcl or other options out there, even the cheaper Samsung 98 inch is the same exact tv. This tv cannot do anything better than those. My other 85 Samsung I bought 4 years ago has the same picture. DO NOT BUY!!! also, for a billion dollar corporation you would think they got the specs right. This tv weights over 120 pounds WITHOUT the stand. The specs are not correct!
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, March 16, 2026
Hello,
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Great tv but poor navigation set up
on May 21, 2025
Posted by: Phillip88
[This review was collected as part of a promotion.] Tv is amazing and clear when it comes to the display. The Os is great. Where it falls short is the solar remote. Love it charges. But no input selection button is a big henderance. Also when trying to navigate channels there is no easy way to get the guide to come up.
Value
3
Response from Samsung USBy Samsung Specialist, May 22, 2025
Phillip88,
Thanks for sharing your thoughts on Samsung's 2025 QN80F Neo QLED. Please know you can easily access your TV’s Settings by pressing the Settings/Number/Color button just below the Power button on your remote. Pressing it again cycles through the number pad and color keys.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your thoughts on Samsung's 2025 QN80F Neo QLED. Please know you can easily access your TV’s Settings by pressing the Settings/Number/Color button just below the Power button on your remote. Pressing it again cycles through the number pad and color keys.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 29, 2025
Posted by: Peachfuzz555
[This review was collected as part of a promotion.] Been watching for sports. Love the 4K to pic up the details and colors really pop!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No one. Connect
on April 22, 2025
Posted by: Mike Samsung shopper
I bought this to replace an existing Samsung tv it had the one connect feature.
I was really disappointed that this one didn't have that feature.. Had I know that I would have never purchase this TV..now I have to fish HDMI cables or else have them hanging out in the open. Which is ugly.
I was really disappointed that this one didn't have that feature.. Had I know that I would have never purchase this TV..now I have to fish HDMI cables or else have them hanging out in the open. Which is ugly.
Response from Samsung USBy Samsung Specialist, April 23, 2025
Hi Mike Samsung shopper,
We're sorry for the misunderstanding regarding the QN80F Neo QLED 4K's specifications. This model - and the rest of our 2025 Neo QLED 4K lineup -does not include a One Connect Box. It is included with the 2025 S95F OLED and The Frame (LS03FA), while the Wireless One Connect is featured with the 2025 QN990F Neo QLED 8K and The Frame Pro (LS03FW).
If there's anything we can assist with, we're here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
~ Samsung Specialist
We're sorry for the misunderstanding regarding the QN80F Neo QLED 4K's specifications. This model - and the rest of our 2025 Neo QLED 4K lineup -does not include a One Connect Box. It is included with the 2025 S95F OLED and The Frame (LS03FA), while the Wireless One Connect is featured with the 2025 QN990F Neo QLED 8K and The Frame Pro (LS03FW).
If there's anything we can assist with, we're here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on November 24, 2025
Posted by: Allizkari
[This review was collected as part of a promotion.] Cool design, nice picture quality, easy to assembled.
Value
4
Written by a customer while visiting Samsung US