Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
310
4 Stars
43
3 Stars
12
2 Stars
3
1 Star
6
96%of customers recommend this product.
(
150 out of
156)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
Great TV
on April 20, 2026
Posted by: Jonny
[This review was collected as part of a promotion.] I really enjoy my Samsung products and this is a great tv
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution for a bright sunny room.
on April 20, 2026
Posted by: DaveK
[This review was collected as part of a promotion.] Great Resolution. Looks like you are in the same room as those on the TV.
Written by a customer while visiting Samsung US
Customer Rating
1
Not the quality I paid for.
on April 20, 2026
Posted by: LKaH
from Central Western WI
[This review was collected as part of a promotion.] Its a bad product.
The sound keeps going off. Its brand new!
No new product shoukd have this issue.
The sound keeps going off. Its brand new!
No new product shoukd have this issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Good TV, bad calbration.
on April 20, 2026
Posted by: bykw2
from Houston, TX
[This review was collected as part of a promotion.] Out of the box, the tv is horrible. using the built-in AI tools does not help at all. I had to hire a professional to come out and calibrate the TV. for it to look good. The brightness was very very bright.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate your input on the picture quality of Samsung’s QN80FD TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Values
on April 20, 2026
Posted by: Lilymoon
from 32086, Florida
[This review was collected as part of a promotion.] Sound system very good, very real. Clear pictures. Tv itself very heavy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable great resolution
on April 20, 2026
Posted by: Mhenry
from Los angeles, california
[This review was collected as part of a promotion.] Great tv, clarity and brightness. No issues whatsoever
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ever
on April 20, 2026
Posted by: Wishuwere79
from Bremerton Washington
[This review was collected as part of a promotion.] Absolutely stunning TV, the colors are amazing and it seamlessly connects to everything by itself.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture, Stunning Colors in Existence
on April 20, 2026
Posted by: FlyBoy2027
from Dallas, Texas
[This review was collected as part of a promotion.] I love this TV It is so awesome to watch sports and movies This TV is the upgrade that I've never thought I'd be able to afford.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US