Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
392
4 Stars
59
3 Stars
15
2 Stars
7
1 Star
6
96%of customers recommend this product.
(
210 out of
219)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
4
Good picture
on April 20, 2026
Posted by: Girzilla94
from Decatur Al
[This review was collected as part of a promotion.] I loved this tv. Good quality and picture don't have to turn volume up high to listen not heavy to move.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Feature rich 85"
on April 20, 2026
Posted by: Smgchi86
from Chicago, IL
[This review was collected as part of a promotion.] We have been a Samsung family for TV's for the last 10 years and we decided to do a big upgrade. The 85 inch Neo QLED "QN80FD" has amazing picture quality everything is very high contrast punchy bright vibrant. There is no lag with this screen or when watching sports it moves very fluid.
The high refresh rate definitely makes a big difference. The resolution has been top notch with all my streaming services super crisp/detailed . My streaming devices and surround sound were a cinch to add to the plentiful inputs. The TV also works flawlessly with my Samsung Galaxy phone devices in my house household. You definitely need 2 strong people to lift this tv up.
The high refresh rate definitely makes a big difference. The resolution has been top notch with all my streaming services super crisp/detailed . My streaming devices and surround sound were a cinch to add to the plentiful inputs. The TV also works flawlessly with my Samsung Galaxy phone devices in my house household. You definitely need 2 strong people to lift this tv up.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 20, 2026
Posted by: Kamroush
[This review was collected as part of a promotion.] Bright and speaker sounds like live music.
features and menu is user friendly.
features and menu is user friendly.
Written by a customer while visiting Samsung US
Customer Rating
4
Overall a pretty darn good TV
on April 20, 2026
Posted by: Nonononickname
[This review was collected as part of a promotion.] I upgraded/upsizee from a Sony tv. I will say the Samsung is better in every way except operating system. The Samsung is a little laggy especially upon start up. That is why it only gets 4 stars. Brightness, clarity, resolution etc etc is all as good or better
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 20, 2026
Posted by: Jonny
[This review was collected as part of a promotion.] I really enjoy my Samsung products and this is a great tv
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution for a bright sunny room.
on April 20, 2026
Posted by: DaveK
[This review was collected as part of a promotion.] Great Resolution. Looks like you are in the same room as those on the TV.
Written by a customer while visiting Samsung US
Customer Rating
1
Not the quality I paid for.
on April 20, 2026
Posted by: LKaH
from Central Western WI
[This review was collected as part of a promotion.] Its a bad product.
The sound keeps going off. Its brand new!
No new product shoukd have this issue.
The sound keeps going off. Its brand new!
No new product shoukd have this issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate you taking the time to let us know about your experience. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or visit our website for LiveChat.
~ Samsung Specialist
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Good TV, bad calbration.
on April 20, 2026
Posted by: bykw2
from Houston, TX
[This review was collected as part of a promotion.] Out of the box, the tv is horrible. using the built-in AI tools does not help at all. I had to hire a professional to come out and calibrate the TV. for it to look good. The brightness was very very bright.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate your input on the picture quality of Samsung’s QN80FD TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US