Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
392
4 Stars
59
3 Stars
15
2 Stars
7
1 Star
6
96%of customers recommend this product.
(
210 out of
219)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
Very Nice Samsung
on April 20, 2026
Posted by: BiggieTVi
from Wisconsin
[This review was collected as part of a promotion.] Love the tv but its hard to find info on changes to things. Especially the remote itself
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good picture, not great like expected
on April 20, 2026
Posted by: JimmieD
[This review was collected as part of a promotion.] I expected a lot better picture quality. NEO QLED…..I thought was just short of OLED…..NOT
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Picture Clarity
on April 20, 2026
Posted by: Juice1909
from Chicago
[This review was collected as part of a promotion.] Couldn’t be happier with the purchase of this Tv for my theater room, picture clarity& resolution is amazing, brightness makes the picture pop! Filmmaker mode is ideal for movie time as well. Overall 10/10 for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on April 20, 2026
Posted by: jjh771
from Las Vegas, NV
[This review was collected as part of a promotion.] It took a while to get the colors right but now the clarity and the colors are great and the picture is amazing.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV 2026
on April 20, 2026
Posted by: jmm56
[This review was collected as part of a promotion.] Purchased the Neo QLED Samsung 65" QN80FD Neo QLED 4K Vision AI Mini LED Smart TV with 5-Year Coverage. Had it installed by BJs. Installation not good, had to have someone else come to fix the mess they made both in my wall and disastrous hanging. TV is excellent. Beautiful color, fast refresh rate. Resolution is excellent with both brightness and contrast adjusting to the room light. Highly recommend this TV, just skip the install.
Written by a customer while visiting Samsung US
Customer Rating
5
Top Quality! Thanks Samsung for Military Discount!
on April 20, 2026
Posted by: Tom M
from Austin, TX
[This review was collected as part of a promotion.] Amazing picture from all angles. Quality makes you feel you are immersed in the game/show. Excellent for fast paced sports and video games. App tying all Samsung appliances/electronics is awesome. Setup was an breeze with peripherals easily recognized. Great value for money. Customer care top notch!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect TV for Gaming!!
on April 20, 2026
Posted by: Bororo
from Atlanta, GA
[This review was collected as part of a promotion.] I use a separate TV specifically for gaming, and when I upgraded from the PlayStation 5 to the PlayStation 5 Pro, I decided to upgrade my TV as well so it could fully support the PS5 Pro’s capabilities.
The Samsung 75" LED QN60A TV that I purchased about five years ago was still excellent, but it was limited to a 60Hz refresh rate and its local dimming performance was a bit lacking.
Since I’ve always been very satisfied with Samsung TVs, I decided to look at Samsung models again. Among them, the Samsung 75" Neo QLED QN80F seemed to offer a great balance of price and performance, so I purchased it right away.
I’ve been using it for about three weeks now, and I’m extremely satisfied with its performance. It fully supports the PS5 Pro’s 120Hz refresh rate, and the local dimming works beautifully, making the picture very bright and clare(good contrast). Of course, the 4K resolution and the upscaling technology are also very satisfying.
In particular, when a game console is connected, the TV automatically switches to Game Mode, which optimizes the display settings based on the game content.
I love and highly recommend this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on April 20, 2026
Posted by: Jaynitchy
from New York
[This review was collected as part of a promotion.] Great tv and great color I will always used a samsung tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US