Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
310
4 Stars
43
3 Stars
12
2 Stars
3
1 Star
6
96%of customers recommend this product.
(
150 out of
156)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
4
Good enough tv.
on April 16, 2026
Posted by: LIVING ROOM TV
from CA, US.
[This review was collected as part of a promotion.] Apps are really slow, [Netflix, youtube]
Brightness, 10/10
Clarity, 10/10
Contrast, 10/10
Resolution, 10/10
Upscale, 8/10
Brightness, 10/10
Clarity, 10/10
Contrast, 10/10
Resolution, 10/10
Upscale, 8/10
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect!
on April 17, 2026
Posted by: Ttemple3
from Illinois
[This review was collected as part of a promotion.] Great!!! The brightness is amazing! The resolution and vibrancy makes everything crystal clear! The contrast makes very crisp and the refresh time is quick!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv for gaming
on April 17, 2026
Posted by: Anonymous
from Sacramento, California
[This review was collected as part of a promotion.] The tv is bright and vibrant and the refresh rate definitely makes a difference in my gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this purchase
on April 19, 2026
Posted by: Jules
from Nj
[This review was collected as part of a promotion.] Love Samsung, always my first choice. Hasn't let me down in decades!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Samsung
on April 20, 2026
Posted by: BiggieTVi
from Wisconsin
[This review was collected as part of a promotion.] Love the tv but its hard to find info on changes to things. Especially the remote itself
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good picture, not great like expected
on April 20, 2026
Posted by: JimmieD
[This review was collected as part of a promotion.] I expected a lot better picture quality. NEO QLED…..I thought was just short of OLED…..NOT
Response from Samsung USBy Samsung Specialist, April 20, 2026
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Picture Clarity
on April 20, 2026
Posted by: Juice1909
from Chicago
[This review was collected as part of a promotion.] Couldn’t be happier with the purchase of this Tv for my theater room, picture clarity& resolution is amazing, brightness makes the picture pop! Filmmaker mode is ideal for movie time as well. Overall 10/10 for me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on April 20, 2026
Posted by: jjh771
from Las Vegas, NV
[This review was collected as part of a promotion.] It took a while to get the colors right but now the clarity and the colors are great and the picture is amazing.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US