Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
392
4 Stars
59
3 Stars
15
2 Stars
7
1 Star
6
96%of customers recommend this product.
(
210 out of
219)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
Love the new tech
on April 5, 2026
Posted by: Vince
from Gallatin, TN
[This review was collected as part of a promotion.] Love the picture quality of this TV but what I appreciate about it the most are the apps and the user interface. I love the channel options on Samsung TV plus and all the apps. I like how easy it is to navigate as well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the video.
on April 5, 2026
Posted by: Dick
from St. Louis, MO
[This review was collected as part of a promotion.] In the extra Samsung channels, many have the audio out of sync with the video. Bloomberg is really noticeable and is concerning. I have the added sound system, but turning it off seems to not change the problem.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 5, 2026
Posted by: LuckyLopez
from Dalton, GA
[This review was collected as part of a promotion.] I’ve really enjoyed this TV so far. The picture quality looks great, it’s bright, clear, and the colors really stand out. Everything feels smooth and easy to use, and it definitely makes my setup feel more updated. I also like that it feels current with the newer features that are out right now, so it doesn’t feel outdated at all. Overall, I’m very happy with it and it has been a great upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing
on April 6, 2026
Posted by: Lost Samsung Customer
[This review was collected as part of a promotion.] Quality of image is disappointing. I have a 15 year old 55" Samsung with higher picture quality than this TV.
Response from Samsung USBy Samsung Specialist, April 6, 2026
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful picture
on April 6, 2026
Posted by: BIG MAN
[This review was collected as part of a promotion.] good picture good sounds the brightness is amazing and u also connect to itit can can ne refresh u can also move it around the house voice command is also allow y can put on the wall the ceiling it weres ever u want in the house
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Are The Best
on April 7, 2026
Posted by: MaxJulien
[This review was collected as part of a promotion.] I love my TV, all.my TV's are Samsung, the best by far, great teack record of longevity, quality, and easy function. My 85 inch has great movie quality and experience.
Written by a customer while visiting Samsung US
Customer Rating
5
Loved it
on April 10, 2026
Posted by: Honey
from Rapid city SD
[This review was collected as part of a promotion.] Amazing Quality 👏 loved every minute! Easy to used
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on April 13, 2026
Posted by: Scarey mom
[This review was collected as part of a promotion.] Love my TV so much I am hope daily and it is what I do all day
Written by a customer while visiting Samsung US