Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
392
4 Stars
59
3 Stars
15
2 Stars
7
1 Star
6
96%of customers recommend this product.
(
210 out of
219)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
Amazing features
on March 3, 2026
Posted by: Ambee
[This review was collected as part of a promotion.] Wonderful big screen lots of clarity amazing features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Value
on March 5, 2026
Posted by: MrIrrelevant
from Missouri
[This review was collected as part of a promotion.] The sound quality on this TV is excellent, delivering clear and full audio. The picture quality is also strong, with vibrant colors and sharp detail. Motion handling is satisfactory. The only drawback is that the brightness could be better, especially in very bright rooms. Overall, it’s a great TV unless maximum brightness is a top priority for you.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, March 5, 2026
MrIrrelevant,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
100" Samsung NEO QLED QN80F AI Smart TV Review
on March 5, 2026
Posted by: Stuart
[This review was collected as part of a promotion.] Nice TV overall. Brightness could be a little better but overall I'm happy with the TV.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Brightness and color not good. Don't buy this.
on March 5, 2026
Posted by: PaulG1982
from Mountain House, CA
[This review was collected as part of a promotion.] Just bought this TV and rather unhappy with the brightness and the color of this TV. I have tried calibrating and it comes out to yellow/red which works for movies, but is terrible for television shows. Using Dynamic, standard, eco, and the AI either on or off just creates a very bright picture that is way too white!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2026
PaulG1982,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite TV
on March 5, 2026
Posted by: Shanski4
from Charlotte NC
[This review was collected as part of a promotion.] Great TV!
The brightness, contrast, and clarity is amazing.
Awesome resolution for gaming! My favorite upgrade to the living room.
Love the solar powered remote, i never have to worry about batteries again!
The brightness, contrast, and clarity is amazing.
Awesome resolution for gaming! My favorite upgrade to the living room.
Love the solar powered remote, i never have to worry about batteries again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade to our old TV
on March 5, 2026
Posted by: Cathyd
from Jekyll Island, Georgia
[This review was collected as part of a promotion.] We had a Vizio before getting this Samsung. Purchased through Sam's. Picture is clear and bright and sound is amazing. We don't need a sound bar anymore. The instructions/quick start guide was not that great. We did have a challenging time getting the stand on which we had to use since our old wall mount screws had to be swapped out for this TV. Husband switched to a YouTube video to figure it out. The screen prompts were helpful in logging in, setting up Wi-Fi, etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love our new Samsung TV.
on March 5, 2026
Posted by: Jeannine
from Albuquerque, NM
[This review was collected as part of a promotion.] Amazing picture and features on our 85 inch television!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Television
on March 6, 2026
Posted by: Jeannie
from Albuquerque, NM
[This review was collected as part of a promotion.] The picture quality and technology are amazing. Love it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US