Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(479 Reviews)
Rating breakdown 479 reviews
5 Stars
392
4 Stars
59
3 Stars
15
2 Stars
7
1 Star
6
96%of customers recommend this product.
(
210 out of
219)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
Great features
on February 18, 2026
Posted by: Princess
[This review was collected as part of a promotion.] Good product will purchase again am very happy thanks
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on February 18, 2026
Posted by: Fredmen
from San Antonio Texas
[This review was collected as part of a promotion.] Great picture but can be brighter other then that great tv
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The QN80F is an excellent choice
on February 19, 2026
Posted by: Shivam
[This review was collected as part of a promotion.] The QN80F is an excellent choice if you want a bright, punchy 4K TV for a living room that sees a lot of action—whether that’s daylight sports or high-intensity gaming. While it lacks the ultimate "glare-free" coating found on the S95F OLED
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Meh
on February 20, 2026
Posted by: Tonybaggadonuts
from Florida
[This review was collected as part of a promotion.] I’m not impressed with this compared to cheaper sets that I have. Opening an app is slow as heck. The picture is not sharp up close at all. I also have more than one source to watch video, so it’s not my end. Did I mention the remote sucks? I prefer a klunky Roku remote or even my phone.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, February 20, 2026
Tonybaggadonuts,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If the image doesn’t quite match your preferences after updating/checking for updates, there are several settings you can adjust to better suit your viewing environment.
To explore picture mode options, go to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Available modes include:
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and sharper for well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for dark room viewing
5. Filmmaker Mode – Preserves the director’s intended look and feel (automatically enabled for supported content)
You can also fine-tune settings like brightness, contrast, sharpness, and more by navigating to: All Settings > Picture > Expert Settings
If you’d like help finding the best setup for your preferences, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If the image doesn’t quite match your preferences after updating/checking for updates, there are several settings you can adjust to better suit your viewing environment.
To explore picture mode options, go to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Available modes include:
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and sharper for well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for dark room viewing
5. Filmmaker Mode – Preserves the director’s intended look and feel (automatically enabled for supported content)
You can also fine-tune settings like brightness, contrast, sharpness, and more by navigating to: All Settings > Picture > Expert Settings
If you’d like help finding the best setup for your preferences, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Happy with My Choice
on February 20, 2026
Posted by: HardchargerGT
from Tucson AZ
[This review was collected as part of a promotion.] Researched brands, specs, technologies, for 6 months and found this to be an excellent choice. Considered OLED, QLED, QNED and refresh rates. This TV is an amazing value AND service because of Samsung’s online shop. It has an easily navigable HOME screen where you can manage apps and 100’s of free channels. 4K Upscaling works good! Resolution and Contrast is a big upgrade from my prior HD/UHD TV. The audio is also very good; not limited. I don’t game on the TV; but understand it’s possible. I’m completely happy with this choice and it has made me more interested in movies again!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung for the apps menu
on February 21, 2026
Posted by: Thecook2333
[This review was collected as part of a promotion.] I love the look and size fits my room nice but could go a little bigger
Written by a customer while visiting Samsung US
Customer Rating
5
Great color
on February 21, 2026
Posted by: Tommy
[This review was collected as part of a promotion.] a good product I like it I would like to get a new one in the near future thank you great features great features see
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on February 21, 2026
Posted by: Tammie
from Kill devil hills nc
[This review was collected as part of a promotion.] Everything about this tv is amazing! The color, the picture, the vivid brightness, you can make your own Screensaver, its the best tv by far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US