Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
310
4 Stars
44
3 Stars
12
2 Stars
3
1 Star
6
96%of customers recommend this product.
(
151 out of
157)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
4
Overall fantastic Television!!
on October 9, 2025
Posted by: KCKINGSparks
[This review was collected as part of a promotion.] I use my TV daily playing games and streaming movies.. I have to say it has a beautiful beautiful picture with flawless videos. Never lags or has distorted picture. Extremely satisfied satisfied with this wonderful wonderful TV!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV yet!!!
on October 9, 2025
Posted by: Lakota
[This review was collected as part of a promotion.] I recently got the new Samsung QN80FD TV, and I love it. It looks really nice, super thin, and fits perfectly in my living room. The picture is so good—like, amazing. The colors are bright and everything looks so clear, even old shows.
The menu is easy to use, too. I'm not a tech person, but I figured it out right away. All the apps are there, and I can just click around and find what I want. It's also super fast, so no waiting around for things to load.
The only thing is that the screen can be a little bit shiny if the sun is hitting it, but it's not a big deal. For the price, this TV is perfect. It feels like a really expensive one, but it wasn't. I'd definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gaming and video quality
on October 11, 2025
Posted by: Leches
[This review was collected as part of a promotion.] I use this Samsung for my gaming on TV computers and and even watching the family home videos it is also my greatest source for my music listening with all the great features it comes with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its updated new features are top notch
on October 12, 2025
Posted by: Larryone
[This review was collected as part of a promotion.] Some people rate value in their own way besides quality and price samsung always delivers with the products it manufactures its not just the tv it is the time spending with love ones viewing a family movie,show, or sports with the guys on a Sunday morning it is at great value to me having samsung be part of those moments with new easy to follow instructions of their products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy!!! Excellent image & sound!
on October 14, 2025
Posted by: Ivette
[This review was collected as part of a promotion.] Great image with vibrant colors. Sound is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 14, 2025
Posted by: Animalhouse
[This review was collected as part of a promotion.] Great picture. Picture is so clear, it’s like you are there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor sound quality during live sporting events
on October 14, 2025
Posted by: Pinehurst177
[This review was collected as part of a promotion.] Most broadcasts of live sporting events have huge fluctuations of volume. There are many moments that the volume increases dramatically on its own with heavy crowd noise which drowns out the announcers. I’d estimate the overall volume increases 25% and is unbearable. It will go back to normal levels on its own.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Pinehurst177,
Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 14, 2025
Posted by: Paganj
[This review was collected as part of a promotion.] Love the tv. Hate the pop ads. Dislike when Bixbi arbitrarily pops up for no apparent reason.
Value
5
Written by a customer while visiting Samsung US