Customer reviews from Samsung US
Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Average customer rating
4.7
(189 Reviews)
Rating breakdown 189 reviews
5 Stars
151
4 Stars
27
3 Stars
5
2 Stars
5
1 Star
1
98%of customers recommend this product.
(
80 out of
82)
Customer Reviews for Samsung - QN75QN80FDFXZA 75" NeoQLED QN80F Series UHD 4K Smart TV (2025)
Customer Rating
5
The t v of t v
on February 28, 2026
Posted by: Mopp
[This review was collected as part of a promotion.] great TV excellent resolution great for gaming the best TV
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great t v that works with everything
on February 28, 2026
Posted by: DrSlappy
from Rehoboth Beach Delaware
[This review was collected as part of a promotion.] I love my new television. The resolution is crisp and clear with vibrancy and brightness comparable to none other.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellently Made
on February 28, 2026
Posted by: Spicy P
[This review was collected as part of a promotion.] This TV makes me feel like I'm in a movie. I love it!
Written by a customer while visiting Samsung US
Customer Rating
5
Sony slayer
on March 1, 2026
Posted by: Bright
from California
[This review was collected as part of a promotion.] Crisp and clear image. Love all the eas of use built in. Samsung became my goto with this series and I will nevr go back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Brightness and color not good. Don't buy this.
on March 5, 2026
Posted by: PaulG1982
from Mountain House, CA
[This review was collected as part of a promotion.] Just bought this TV and rather unhappy with the brightness and the color of this TV. I have tried calibrating and it comes out to yellow/red which works for movies, but is terrible for television shows. Using Dynamic, standard, eco, and the AI either on or off just creates a very bright picture that is way too white!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2026
PaulG1982,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade to our old TV
on March 5, 2026
Posted by: Cathyd
from Jekyll Island, Georgia
[This review was collected as part of a promotion.] We had a Vizio before getting this Samsung. Purchased through Sam's. Picture is clear and bright and sound is amazing. We don't need a sound bar anymore. The instructions/quick start guide was not that great. We did have a challenging time getting the stand on which we had to use since our old wall mount screws had to be swapped out for this TV. Husband switched to a YouTube video to figure it out. The screen prompts were helpful in logging in, setting up Wi-Fi, etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great View, Great Picture Quality and loaded with
on March 9, 2026
Posted by: IheartSamsung
[This review was collected as part of a promotion.] Fantastic TV!! Our Great Room is very light and bright with 3 huge windows and several large skylights. Our previous TV had lots of glare and reflections, this new Samsung nearly eliminates all the glare and reflections and has a picture that is clear and bright! LOVE IT!! The other features that work great are the ability to switch to Netflix, Prime and YouTube with a push of a button on the remote! And the response is extremely quick without errors or buffering. This Samsung Neo QLED has so many features we are just beginning to figure out. So glad we made the decision to go with Samsung!
Written by a customer while visiting Samsung US
Customer Rating
4
Picture quality not comparable our last Samsung
on March 23, 2026
Posted by: Braceletqueen
[This review was collected as part of a promotion.] We have had Samsung TVs for years and this is the first one that I have had so much trouble adjusting the picture. With the Samsung TVs we've had in the past, I might have to make a minor adjustment at first but then would not have to touch it again. There are too many different options in settings. Example: if you select one particular option, then certain other options are not available. The picture just looks too bright. I have tried adjusting the contrast, brightness, etc. and no matter what I do, it's still not right.
When I'm standing in the kitchen, the screen almost looks completely faded out/white but as I come around in front of the TV, it gets better. That was not the case with our other Samsung TVs, they have always looked good from any angle.
In addition, the picture is not consistent from one day to the next on the same program, sometimes it looks good and other times it does not. We have the most updated version of our cable box so that is not the issue.
Overall, the picture quality does not compare to our previous Samsung.
When I'm standing in the kitchen, the screen almost looks completely faded out/white but as I come around in front of the TV, it gets better. That was not the case with our other Samsung TVs, they have always looked good from any angle.
In addition, the picture is not consistent from one day to the next on the same program, sometimes it looks good and other times it does not. We have the most updated version of our cable box so that is not the issue.
Overall, the picture quality does not compare to our previous Samsung.
Written by a customer while visiting Samsung US