Customer reviews from Samsung US
Samsung - QN55S95FDFXZA 55" S95FD OLED 4K Glare Free TV with Vision AI (2025)
Average customer rating
4.7 out of 5
4.7
(648 Reviews)
Open Ratings Snapshot
Rating breakdown 648 reviews
5 Stars
543
4 Stars
68
3 Stars
18
2 Stars
8
1 Star
11
96%of customers recommend this product. 
(
280 out of 291
)
Best Buy Privacy Policy
Customer Reviews for Samsung - QN55S95FDFXZA 55" S95FD OLED 4K Glare Free TV with Vision AI (2025)
Customer Rating
1 out of 5
1
DON'T BUY THIS TV!!
on April 12, 2026
Posted by: Craigmwg
from Northern Virginia
Bought this tv on Monday. Except for dynamic setting, the color is horrible. Audio, using the tv speakers is worse. I have other Samsung tv's which are great this S95F is garbage.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Samsung Specialist, April 13, 2026
Craigmwg,

Thank you for sharing your thoughts on the picture and sound quality of your Samsung S95F TV. To help enhance both, we recommend enabling AI Mode, which uses intelligent analysis to adjust your settings in real time for a more personalized experience.

To enable or customize AI Mode: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

Here’s a breakdown of available options:
Adaptive Picture
• AI Optimized: Automatically adjusts brightness and picture quality based on content and ambient light.
• EyeComfort: Adapts screen brightness and tone using local sunrise/sunset data and lighting in the room.
• AI Customization: Learns your preferences for different types of content (e.g., movies, sports) and applies your preferred settings.
EyeComfort Mode Settings: Manually adjust duration, start/end times, and intensity of EyeComfort Mode.
AI Customization > Detail Settings: Set specific Brightness, Contrast, Color, and Color Tone levels for each content type. (Note: Only available when AI Customization is enabled.)
Adaptive Sound Settings
• Active Voice Amplifier: Boosts dialogue when ambient noise increases.
• Adaptive Sound: Optimizes sound based on your space and the type of content.
• Adaptive Volume: Adjusts volume based on time of day and usage habits.

If you’d like additional help fine-tuning your picture or sound, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website.

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great picture
on April 20, 2026
Posted by: Double a ron
from Manchester nh
[This review was collected as part of a promotion.] The picture is excellent and sound is great I loose internet sometimes but it comes right back or this would be 5 stars .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good tv no light on the remote..
on April 20, 2026
Posted by: Blind Remoter
[This review was collected as part of a promotion.] The only thing we do not like is the fact that the remote control is not illuminated. When you are in the dark room trying to change sources or anything else.. You have to have to light it up with your phone or the light on the room...
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Where's DV
on April 30, 2026
Posted by: TrizzieB
Since I now have to rewrite my honest review you're getting a 1 star for wasting my time. The tv is overall wonderful the only thing it's missing is DOLBY VISION. Pay for the licensing! There's other things I'd like to say, but since my last review was taken down I'll keep it short.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy Samsung Specialist, April 30, 2026
TrizzieB,

Thanks for your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Poor Installation
on May 6, 2026
Posted by: patrick
from Huffman TX
65" S95F OLED. The TV is fine. The installation instructions suck. Took a couple hours for two adults to figure out what we were looking at. I also bought the specific Samsung hanger for this TV discovered the only way the control box fits to the back of the TV leaves cords interferring with the hanger making it impossible to use the hanger recommended without adding homemade spacers.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Samsung Specialist, May 6, 2026
patrick,

Thank you for sharing your review. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but...
on May 20, 2026
Posted by: JohnnyHustle209
from Lodi, California
[This review was collected as part of a promotion.] This TV is great in all the right places except for one. That matte 2.0 finish is just awful. It raises the black levels, it mutes the colors a bit & everything just looks a less crisp & sharp. It's nice & bright though & the contrast is amazing. And for most people it'll be fine. But for enthusiast like me who want the absolute best picture quality, it falls short.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy Samsung Specialist, May 21, 2026
Hi,

Thank you for sharing your thoughts on the S95F. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great picture, poor speakers
on June 2, 2026
Posted by: Tmtater
[This review was collected as part of a promotion.] Fantastic picture, really poor speakers. I had to get a sound bar.. remote control is not intuitive, and has a somewhat long learning curve, as does navigating tv functions.
I should have bought another brand. That said, Samsung OLED tvs seem to be highly rated.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
5 out of 5
5
Response from Samsung USBy Samsung Specialist, June 2, 2026
Tmtater,

Thank you for sharing your feedback on sound quality. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Can See Clearly Now
on April 8, 2025
Posted by: kjherbold
from Baton Rouge
[This review was collected as part of a promotion.] Most important aspect to me was visibility in a bright room and wow! I uploaded photos with the plastic on (so you can see how bright my room is and what the reflection is like) and after I removed the plastic. Our old TV still had reflections even with the blinds closed. The picture quality on the Samsung S95F is crystal clear with the blinds open. All of the bad feelings have disappeared and I can now watch TV in the middle of a bright (bright), bright (bright) sun-shiny day!
Not to mention the sound quality is great, and really love the amplify setting when watching shows with foreign accents. I thought maybe I was going deaf (not really :)) but it turns out maybe the sound quality on my TV was just getting that much worse. Beyond that, unboxing and set-up was fairly easy once I found the right videos on YouTube - maybe 30 minutes total. The combination of the stand and TV is a bit large and heavy for the furniture we currently have (stand is about 18 lbs and TV is about 28 lbs for a total of 45 lbs) so this will ultimately be mounted on the wall, but we are loving it so far and couldn't be happier with the purchase.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, April 9, 2025
Hi kjherbold,

Thanks for your review! We’re so glad Glare Free technology is enhancing your viewing experience on the S95F OLED. Whether you’re watching in bright sunlight or under artificial lights, your picture stays sharp and clear, with no distractions. Thanks for choosing Samsung!

If you ever need assistance – whether it’s optimizing your settings or anything else – reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week).

You can also visit the Samsung Support page online to:
• Chat live with an expert
• Find manuals, software updates, and warranty details
• Register your TV for easy support, exclusive promos, and more

Enjoy your new Samsung TV!

~ Samsung Specialist
Written by a customer while visiting The Insiders
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