Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S9+ 12.4" 256GB X818U Unlocked - Graphite
Average customer rating
4.8
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
101
4 Stars
6
3 Stars
2
2 Stars
1
1 Star
2
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S9+ 12.4" 256GB X818U Unlocked - Graphite
Customer Rating
5
This phone has great features
on March 29, 2025
Posted by: Decendedfog
[This review was collected as part of a promotion.] I love this phone I will always have a permanent spot as one of my favorites
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Much better than most tablets
on March 17, 2025
Posted by: Draco88
[This review was collected as part of a promotion.] I do like how it connects with my other galaxy devices (Phone, Watch, Headphones, other tablet) but I wish it had better connectivity with non galaxy devices, i would bet the problem lies with the other devices though. My main complaint is that even with auto updates, Samsung Apps will not update automatically and I have to manually do them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast unloading and downloading
on March 16, 2025
Posted by: Yanira
[This review was collected as part of a promotion.] I am constantly on the go, so I personally prefer a cellphone tablet to keep in touch. I also have grandchildren it's perfect for their entertainment in a car
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst samsung tablet i've owned.
on March 5, 2025
Posted by: Smyth
from New York
Expertise:Expert
Wont Charge or hold a charge moisture sensor is defective. Now i have to ship it back to samsung. Ive bought these tablets for years with no issue.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 6, 2025
Hi there Smyth, we appreciate your feedback on your Samsung Galaxy Tab S9+. We understand how frustrating it is when your device is not meeting your expectations. We have provided a link below to a troubelshooting guide for the battery not charging as you mention. We have also provided a link to the Samsung Support Team if you have questions about your repair process or any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Access apps with ease.
on February 25, 2025
Posted by: Panda1
[This review was collected as part of a promotion.] One of my favorite features for S9 is that it has seamless actions across apps and other Samsung devices. I can share content and files effortlessly from my tablet to my phone. This tablet helps a great deal towards both personal artisitc agenda and professional eviroments. The S9 has personally helped me access my photography work to help share my portfolio. It has also helped with staying on top of my homework on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is great
on February 25, 2025
Posted by: Jason80
[This review was collected as part of a promotion.] Watching espn on the tablet is great. My wife likes watching TikTok on it. Games are easy to play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Easy to use
on February 25, 2025
Posted by: Note4life
[This review was collected as part of a promotion.] I got the tablet to be able to watch movies while traveling and work on homework. Its great to have the Samsung platform but the processing is extremely slow. I'm not able to do homework but if I download movies before hand I can watch them with no problem.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hey there Note4life, we appreciate your feedback on your Samsung Galaxy Tab S9+. We understand how important the speed of your tablet is to you for a range of daily tasks including homework and your streaming. We have provided a link to an article to help you with the speed of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Is really amazing
on February 14, 2025
Posted by: Patrick2cool
[This review was collected as part of a promotion.] I love it i can watch movies play game and do my work from it
Value
5
Written by a customer while visiting Samsung US