Customer reviews from sharkninja.com
Ninja - Outdoor FrostVault Go 24-Can Soft Cooler with Cold Dry Zone - Birch Beige
Average customer rating
4.6
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
33
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Ninja - Outdoor FrostVault Go 24-Can Soft Cooler with Cold Dry Zone - Birch Beige
Customer Rating
5
Beats the competition
on August 11, 2025
Posted by: TMMartinez
Purchased this cooler a couple weeks ago as a gift for my husband. As soon as h got it he had to test it out to see if it works better than his Yeti (which he hates). He loves it!!! He is so impressed with how well it keeps everything colds and how long it lasts that he has to show it to everyone who comes over. Would recommend this cooler over any other brand!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Fantastic!
on September 28, 2025
Posted by: Kathy S
Yes, this a must have....perfect size and weight. So easy to take to the beach and it doubles as a table when closed for your drinks. I have had some crazy expensive cooler, but this one is the bomb!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Not worth it
on April 24, 2026
Posted by: Dee44
from New mexico
Gender:Male
Zipper already broke only had 3 months. Not good with all the dust.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 24, 2026
Hi there,
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we’re really sorry to hear that the zipper has already broken after just three months of use. This isn’t the level of durability we want our customers to experience, and we can certainly appreciate your frustration. We’d like the opportunity to learn more about what happened and help where possible. Please reach out to us using the link below so our team can review this with you and provide further assistance.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
Your experience hasn’t reflected the high standard of service we aim to provide, and we’re really sorry to hear that the zipper has already broken after just three months of use. This isn’t the level of durability we want our customers to experience, and we can certainly appreciate your frustration. We’d like the opportunity to learn more about what happened and help where possible. Please reach out to us using the link below so our team can review this with you and provide further assistance.
https://support.sharkninja.com/contact-us
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
4
Somewhat good cooler
on May 5, 2026
Posted by: Amos74
from Morgantown, WV
Gender:Female
This cooler is good , but not perfect or ideal in a sense.It does keep the bottom compartment cold without getting the food wet. There needs to be a better way for the top though. Having to tip the cooler up and over to empty the water from the melted ice is difficult . There should be a removable container or something that would be more convenient or easier.
Written by a customer while visiting sharkninja.com
Customer Rating
1
I even used zipper lube
on May 8, 2026
Posted by: Shaq
from North Carolina
Gender:Male
Bought this cooler and used it 2 times and the zipper quit staying zipped.Tried to contact them about a solution and had to I jump through so many hoops just to get unanswered from a person. They asked for the model number, serial number ,exact date of purchase and where i bought it. Im sure I got it from the website but couldn't prove it or exact date of purchase. Sent a picture of the broken zipper and they refused to do anything about there faulty design.
No, I would not recommend this to a friend.
Response from sharkninja.comBy Sharkninja, May 12, 2026
Hi Shaq,
Thank you for taking the time to share these details with us. We regret hearing about your experience. That’s not the level of quality or support we aim to provide. It’s clear how frustrating this has been, dealing with a zipper issue so early on and then going through multiple steps without getting a resolution that felt fair. To ensure this is properly reviewed and given further attention, please reach out to our support team directly here:
https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Thank you for taking the time to share these details with us. We regret hearing about your experience. That’s not the level of quality or support we aim to provide. It’s clear how frustrating this has been, dealing with a zipper issue so early on and then going through multiple steps without getting a resolution that felt fair. To ensure this is properly reviewed and given further attention, please reach out to our support team directly here:
https://support.sharkninja.com/contact-us
Kind Regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great features, great color (purple!)
on May 27, 2026
Posted by: Bexy
from Seattle, WA
Very well made, but smaller than I thought it would be. It will be great for a 2-3 day camping trip, but for longer ones I will need a bigger cooler. It is deeper than it is wide, so it really is best for cans and snack, as opposed to a tray of cheese or something. It is very high quality and does have effective, thick walls. The dry compartment at the bottom is very handy. I will use it for sure, but I am thinking about upgrading to the 36 can one.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com