Customer reviews from lenovo.com
Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.6 out of 5
4.6
(151 Reviews)
Open Ratings Snapshot
Rating breakdown 151 reviews
5 Stars
115
4 Stars
27
3 Stars
1
2 Stars
6
1 Star
2
96%of customers recommend this product. 
(
111 out of 116
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Customer Rating
5 out of 5
5
Just as I remembered
on October 7, 2024
Posted by: Chris PJ
from Suburb of Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Before I decided to retire, the company I was working for used Lenovo Thinkpad's and I always found them to be extremely reliable. Once I retired, I decided to purchase a Thinkpad for home use and I have not been disappointed as it has been just as reliable and everything is just as I remembered. For the price that I paid, this was an excellent purchase and I'm glad I made it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great choice
on October 6, 2024
Posted by: T Rex
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is not the sleekest or lightest, but is reliable and high quality. This replaces my 16 year old Lenovo IdeaPad. I bought it for working from home and school - not a gamer, so I can't speak to that.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
no 1TB storage
on October 4, 2024
Posted by: Smashbean 7
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would of given it five stars, but the storage on it was suppose to have 1TB and it only had 456GB on each drive, and it came with a adata 64GB disk that didn't fit in any of the slots. Maybe I just don't understand how or where to insert this into the Laptop, but it came with no instructions. Everything else on this Laptop is great, but because of that I had to return it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
so far so very good
on October 2, 2024
Posted by: Abdul Khayat
from NC , USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using for the last few weeks and so far it looks to be a great laptop , of course I have not been using long enough to form a definitive opinion
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Worth it
on September 25, 2024
Posted by: MTSTL
from Stl, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great buy. I was looking for a new work laptop and this unit was a little bigger than my previous Lenovo and the 16 inch much nicer. My previous laptop was about 5 years old and much-needed an upgrade. I run a batting cage, so I do not need much to operate, and this was the perfect unit and price point for my business. I do think that as I get into more of graphic design I would like to upgrade to more graphic style computer. Overall, great buy. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
VERY Happy with the ThinkPad E16 Gen 1 Intel (16”)
on September 23, 2024
Posted by: Pages92466
from Midland, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased 3 of these for the Office: ThinkPad E16 Gen 1 Intel (16”)
21JN005AUS. Very nice machines! The only thing I was mildly disappointed in was how slick feeling the laptop is. (I'm afraid it will slide out of my hands too easily. Wished it had a little bit of a grip to the case.)
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Fantastic build quality and performance
on September 23, 2024
Posted by: Olddawgpowers
from Broken Arrow, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] Replace my 8 year old laptop with this fantastic Thinkpad. This is my first experience with a Thinkpad and I must say the build quality of the Thinkpad is the best I have had. I use the Thinkpad for daily tasks including web browsing, programming, and most importantly editing photos in Lightroom and Photoshop. The photo editing speed is amazing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Make the checkout process on your website easier!
on September 18, 2024
Posted by: Tommy217
Verified Purchase:Yes
I love Your laptops but the checkout process on your website was horrible it took me so long to figure out how to pay, The girlfriend ending up paying for it and then I had to send her money, this was ridiculous
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 24, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
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