Customer reviews from lenovo.com
Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.6
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
115
4 Stars
27
3 Stars
1
2 Stars
6
1 Star
2
96%of customers recommend this product.
(
111 out of
116)
Customer Reviews for Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Posted by: CBell
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is exactly what I needed and was looking for.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jim Whitmore
Verified Purchase:Yes
Machine works well but poor build quality on the case is unwarranted. Sharp plastic edges that cut in and grab, loose seams, makes the whole thing feel like a cheep toy rather than a professional workhorse.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 14, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Molly 2
Verified Purchase:Yes
This laptop is unbelievably heavy.
The volume on this computer is extremely bad.
Overall, this is one horrible laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 13, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ashely
from wareham,MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great overall laptop for working and multitasking.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: J W Carroll
from Virginia
Verified Purchase:Yes
Great laptop. Fast and easy to operate with lots of programs to work with,
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ClayDurden
from Colorado
Verified Purchase:Yes
[This review was collected as part of a promotion.] I prefer to have a touchscreen on my laptops, but I knew this one didn't have that when I bought it. It works great for our business.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Austin123
from Greenville, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this laptop after having a bad experience with a Lenovo Legion 5 gen 7. When buying this laptop I was looking for a resilient, budget laptop which would suit my college needs and hold up over time. Having had this laptop for over a month now, I can already see the difference. The laptops I have had in the past have screens that wobble when the table shakes which makes me super nervous having the laptop out in public. The ThinkPad E16 Gen 1 has had no issues with a shaky screen, and I feel much more confident using it.
I am also a commuter to college so the laptop sees a lot of travel. I recommend this laptop to anyone, especially people who travel a lot, but still need a large screen. The only thing to warn is that the graphics are not powerful enough for most gaming, but that is to be expected with integrated graphics. The laptop is great for every other purpose though. I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Paul M Realtor
from San Antonio, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop has been great, it's hasn't had any issues running mutiple programs and the battery lasts. I am glad I found it. The only thing I wish is that the audie was better, but it is a laptop so...
I would recommend this to a friend!
Written by a customer while visiting lenovo.com