Customer reviews from lenovo.com
Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.6
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
115
4 Stars
27
3 Stars
1
2 Stars
6
1 Star
2
96%of customers recommend this product.
(
111 out of
116)
Customer Reviews for Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Posted by: Guy R
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using ThinkPads since before Lenovo. This new generation is faster and generally better than all that came before.
Written by a customer while visiting lenovo.com
Posted by: Francis Alejandrino
from tucson, az
Verified Purchase:Yes
[This review was collected as part of a promotion.] I issued this to a coworker and she's loving it. the weight to performance is good. battery life is excellent and storage space is more than sufficient
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anon 2024
from Columbus Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] Snapping fast machine with good graphics for having an onboard card.
Written by a customer while visiting lenovo.com
Posted by: jim hawkins
Verified Purchase:Yes
[This review was collected as part of a promotion.] very easy to setup and to carry around with me. It was easy for me to move my stuff drom my other laptop to this one as it was at w10.
Written by a customer while visiting lenovo.com
Posted by: Steph HM
from Philadelphia, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this laptop on sale and couldn't be happier. It's an upgraded version of what I had before and has been perfect thus far. I'm using it to run telehealth meetings so I need consistent, great visual resolution to do my job well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Hank2117
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Written by a customer while visiting lenovo.com
Posted by: Moebius
from Colchester, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent laptop for its value! Reliable with great performance.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Graminal
from California
Verified Purchase:Yes
Speakers are a joke. At 100 % volume can barely hear. Spent one hour with Microsoft and another hour with Lenovo and couldn’t fix. Returned laptop. Also Windows11 is a pain compared to 10 in my opinion. So much junk you need to turn off. Also I don’t want any of my data and info stored on the cloud. My Lenovo E580 is a better machine.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 21, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com