Customer reviews from lenovo.com
Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.6 out of 5
4.6
(151 Reviews)
Open Ratings Snapshot
Rating breakdown 151 reviews
5 Stars
115
4 Stars
27
3 Stars
1
2 Stars
6
1 Star
2
96%of customers recommend this product. 
(
111 out of 116
)
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Customer Reviews for Lenovo - Refurbished Excellent - ThinkPad E16 Gen 1 16" Touch-Screen Laptop - Intel Core i7 with 16GB Memory - 512GB SSD - Black
Customer Rating
5 out of 5
5
Work laptop for travel radiographs
on July 4, 2024
Posted by: EReF
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and perfect for what we need. Excellent graphics
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Happy with purchase
on July 2, 2024
Posted by: Andrew 5
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just use the laptop for basic tasks, but very happy with the performance thus far.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Outstanding Performance and Durability
on June 24, 2024
Posted by: Gabriela L
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad E16 Gen 1 Intel (16”) has exceeded my expectations . It's incredibly robust and handles daily use effortlessly. The performance is top-notch, with fast responsiveness and no lag, even with multiple applications running. The battery charges quickly and lasts almost all day, which is perfect for my activities. The keyboard is comfortable, and the display is clear and bright. Overall, it's a fantastic, reliable laptop that I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
ThinkPad keeps our business rolling
on June 24, 2024
Posted by: The Decider Of Computers
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] excellent all purpose machine for light duty or with higher specs great for resource intensive workloads
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
ThinkPad E16 Gen 1 (16")
on June 24, 2024
Posted by: Mike1947
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice compact laptop, perfect for my work needs. Great display screen
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
ThinkPad E16 gen1
on June 24, 2024
Posted by: Tony albanese
from Long Valley NJ 07853
Verified Purchase:Yes
[This review was collected as part of a promotion.] It took a bit to get used to windows 11 but its a great machine and very fast.I had a think pad X1 but wanted a bigger screen and this one works fantastic.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 25, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are so glad that you are happy with our product and services. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Lenovo ThinkPad E16 Gen 1
on June 24, 2024
Posted by: swing and a miss
Verified Purchase:Yes
Product never worked properly and had to return it.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 24, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Preliminary Review
on June 19, 2024
Posted by: RGARDCDCES
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have not used my new laptop a lot yet because I purchased it for use in a job I don't start until the end of July, but the set up was easy and I am pleased with what I have used it for so far.
Written by a customer while visiting lenovo.com
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